Credit Controller

Posted 07 May 2024
Salary£25000.00 - £30000 per annum + Study Support
LocationNorth West London
Job type Permanent
DisciplineAccounting & Financial Services ​
Contact NameChris Gladwin

Job description

Job Title: Credit Controller
Salary: £25k - £30k
Location: NW London


We are exclusivity representing one of London's fastest growing property management companies looking to bring a credit controller into their finance team. Undertaking all credit control functions, this role will be crucial to maintain the cash flow of the business.

Responsibilities & Processing:

  • Undertake all credit control functions.
  • Processing arrears runs every other week (including referrals and instructions/decision making with regards to defended debt.)
  • Liaise with solicitors and instruct accordingly in accordance with client instruction
  • Manage electronic data and e-mails
  • Chasing arrears via all means available, i.e. emails, telephone etc
  • Liaison with managers, accountants, and support staff as necessary to provide an accurate and efficient service to clients.
  • Dealing with customer queries, escalating urgent matters if necessary
  • Post additional charges correctly and accurately.
  • To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
  • To participate in all internal training, prepare and run training sessions and attended external training.
  • Ensure targets are met in line with KPI's.
  • Creation of payment plans ensuring that cash flow is not affected at the sites, weekly monitoring of the payment plans to ensure that leaseholders are adhering to payment plans - take off hold where required.
  • Obtain Feefo & Google reviews in line with company OKR of 50 per month.
  • Handling queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous, and efficient manner.
  • Running Expenditure reports monthly send to property managers, escalate is not received and post accurately to Qube.
  • Financial reports to PM's monthly to highlight debtors and the service charge level


  • Competitive salary up to £30k DOE
  • Hybrid options after probation
  • Study support for relevant qualifications & courses
  • Social events including Quiz's & early finishes