Customer Serivce Advisor

Posted 29 November 2023
Salary£30000 - £32500 per annum + Bonus 10%
Job type Permanent
DisciplineProperty Management & Operations
ReferenceCSA illford _1701271982
Contact NameJonathan Catt

Job description

Role: Customer Service Advisor

Salary: £30,000 - £32,500

Location: Illford, East London

Working hours: 4 days on 4 off 12 hour shifts

  • Are you a friendly person who loves talking and meeting people?
  • Outgoing?
  • Have a Positive attitude ?
  • Able to provide a warm welcome to visitors and make them feel welcome?

Then keep reading!

I have been instructed to work on an exciting customer Support Advisor role that provides a clear path for progression. This BTR company are on a serious growth path and are looking to add to their fantastic team. With plans to double in size this is a real exciting time to join this company with a great progression pathway.

Key Responsibility's:

  • To be the first point of contact from enquiry stage, viewing the property through to resident move in

  • To ensure a high level of customer service is provided to residents at all times, engage with residents to create a sense of community within the development.

  • To make manage the BTR side & support management with the Estate.
  • Be the first point of contact to visitors and residents
  • Helping with parcel and post enquires
  • Help run social events
  • Assisting contracts, visitors and university partners
  • Carry out inspections in communal areas

About you:

  • Outgoing
  • Positive attitude
  • Computer literate
  • Calm under pressure


  • 25 days Holiday
  • Pension
  • Cycle to work Scheme
  • Employee Assistance programme

If this sound interesting to you please apply or send me an email to find out more.