Customer Service Representative - 26500k - Wembley

Posted 21 May 2024
SalaryUp to £26000 per annum + + bonus
Job type Permanent
DisciplineEstate Agency, Property Sales, Lettings & Customer Care
ReferenceAM 25/07/23_1716365480
Contact NameAlice Murray

Job description

Are you eager to kick-start a career in new build properties?

We have an exciting opportunity for a hard-working and enthusiastic individual to join a brand new Co-Living client as a Customer Service Representative.

This temp-to-perm position offers a competitive hourly rate and the opportunity to grow into a permanent, steadfast career in new build property!

What's in it for you?

  • £26,000 - £26,500 + 10% Bonus
  • Inclusive and friendly environment. Nothing 'overly corporate' here.
  • Long-term progression for the right person to go permanent.
  • Working hours - 9-6pm Mon-Sat and Tuesday - Friday alternating weeks.

Who would I be working for?

A co-living rental block that provides brand new, affordable, and well-designed homes for Londoners.

As Customer Service Representative you will play a vital role in fostering a sense of community and resident well-being through exceptional customer service and engaging programming.

Key Responsibilities:

  • Acting as the first point of contact for residents and visitors, handling queries with efficiency and professionalism.
  • Developing strong relationships with tenants - you are a natural rapport builder!
  • Play a role in initiatives, events, and programming to enhance resident experience.
  • Provide administrative support to the management team, including tenancy agreements, financial management, and data management.

You'll need:

  • Natural people skills - you love building upon relationships and establishing trust in your professional interactions.
  • Previous experience in a client facing role, be it retail, hospitality or reception work. Any property experience e.g block or student accommodation is a huge bonus!
  • Proficiency in social media platforms and tech.
  • Strong organisational skills, the ability to multitask, and work under pressure while maintaining attention to detail.

Curious to learn more?

Give me a call for a confidential chat, or submit your CV and short supporting statement

Apply Now