Estate and Facilities Manager

Posted 16 April 2024
Salary£60000 - £70000 per annum + negotiable
LocationCity of London
Job type Permanent
DisciplineCorporate Services & Business Support
Contact NameNicola Broomham

Job description

We are working with one of the largest estate agency groups in the UK to find someone to join their team in London on a hybrid basis managing all the key areas of their estate portfolio.

The business operates across the whole of the UK with 90 + sites, and this role requires someone to visit these sites throughout the year as well as new acquisitions.

Being an acquisition business it is critical that there is a consistently applied framework surrounding the running of these assets, and that newly acquired businesses are hived up into this robust framework both efficiently and effectively.

The role requires specific qualities such as the ability to advise the Finance, HR, Payroll and Operations teams on matters both current and any perceived changes that could impact the business. Strong presentation skills and the ability build relationships will be essential. Demonstrable attention to detail is critical to adequately deal with requests that will come from the board, senior management, regional CEOs, regional operations/facilities internal contacts, and external supplier partners.

This role offers 25 days holiday, birthday off, fantastic perks scheme including salary sacrifice, company car scheme, option to buy additional holiday, tech scheme, a dedicated Women's group internally and the ability to work from home 1 day a week.


  1. Ensure the regions and wider group remain compliant with existing facilities internal policies and external requirements such as insurance conditions and statutory legislation across all operating sites.
  2. Take responsibility for regular group internal/external reporting on facilities, rent reviews, lease renewals and surrenders, scheduled and emergency repairs, utilities and bill validation, EPCs, statutory safety obligations, security, and all insurance related facilities matters.
  3. Ensure there is a robust framework for dealing with incidents, accidents, complaints and crisis events which are regularly reviewed to maintain relevance.
  4. Work with the Finance team on managing a continually expanding estate based on current and potential future business needs, plus a particular focus on cost tracking and cost controls.
  5. Work alongside the regional brands and facilities internal contacts who will be key partners in ensuring accurate reporting and scheduling or works with suppliers, and the cascading of key information to the regional brands.
  6. Ensure there is a robust contract review and/or tender process for group contracts and where appropriate regional contracts, and that acquisition sites/structures are hived up into national agreements wherever and whenever possible.
  7. Take ownership of the day-today relationship with key suppliers such as utility brokers/providers, fire risk assessors, health and safety risk assessors, insurance account managers, waste contractors, etc with a long-term view to form co-terminus arrangements and economies of scale for future tenders.
  8. Ensure regular reporting where possible of activities with Environmental Social Governance implications to the relevant person/team to maintain accurate ESG scoring, and actively participate in ESG related internal activities.
  9. Work with the Acquisitions team to ensure the seamless transition of new entities/premises into the company structure for reporting and monitoring purposes, and ensure any acquired sites are efficiently risk assessed and resulting recommendations reviewed and actioned where appropriate.
  10. Ensure that any applicable group policies concerning Facilities are followed within region and central operations and participate in the Health and Safety Audit Committee.
  11. Perform any other duties which from time to time may be required to ensure the smooth running of the group.



  1. Any other duties as may reasonably be required.
  2. Maintain the highest standards of professional performance.
  3. Promote equal opportunities.
  4. Ensure compliance with relevant legislation.
  5. Making sure that professional skills and industry knowledge are regularly updated through participation in training and development activities.
  6. Ensure all policies are implemented within the remit of this post.