Job description
Are you experienced in Lettings Administration?
Do you want to work for one landlord instead of many?
Would you like to work for a company that put their people first?
This could be the role for you!
Main Responsibilities:
Letting & Administrative:
Assisting the Letting Team with managing all direct lettings negotiations
Contributing to weekly/monthly leasing targets & full occupancy as per the outlined business plan by processing efficiently all leasing applications
Managing lettings enquiries by telephone/email - register applicants and book viewings
Managing electronic data and e-mails and ensure all clients files are updated
Agreeing on new tenancy agreements and ensuring you meet compliance requirements
Carrying out all reference checks and communicating with customers on regular basis to ensure they are always updated of any progress
Drawing up necessary documents for new tenancies
Arranging security deposit registrations
Ensuring the product is always shown the best possible way
Being always a company brand ambassador and embrace the company values and culture
Assisting the marketing and PR team in all campaigns
Have an in-depth understanding of the local marketplace thus gaining an advantage over our competitors
Assisting with viewings
Assisting with resident events
Customer Service:
Communicate effectively and courteously, whether face to face, via telephone or in writing, with applicants, residents and colleagues, clearly understanding and responding to their needs
Ensure customer enquiries requests are addressed within 24 hours
Assist the Operations Team to promote a neighbourly and community atmosphere
Seek ways to exceed service expectations of residents
If you feel you have the experience required for this, please apply!
We work as one
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
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