Maintenance Manager - Manchester

Posted 24 May 2023
Salary£32000 - £38000 per annum + bonus
Job type Permanent
DisciplineProperty Management & Operations
Contact NameRoss McEwan

Job description

Overview of Role:

Main Responsibilities:

  • Allocation of job sheets for maintenance technicians and prioritising, assisting with tasks as required whilst communication to residents and updating GM on the progress of jobs
  • Supervising maintenance staff, leading technicians providing support and guidance as required
  • Report escalation of planned maintenance to head office teams
  • Update systems to track works effectively and produce and share reports where required
  • Weekly/monthly/quarterly PPM testing
  • Maintain accurate PPM records for inspection
  • Support apartment maintenance inspections and repairs
  • Record accurate labour and material costs for end of tenancy maintenance
  • Coordinate the preparation of amenities for resident events
  • Planning and scheduling maintenance activities, developing maintenance plans, setting schedules and coordinating resource to ensure timely completion of maintenance tasks
  • Manage maintenance budgets

H&S Compliance:

  • Support completion of annual risk assessments in conjunction with senior management
  • Report all H&S and security issues or concerns to the GM & work with to form resolutions
  • Review & monitor all suppliers on site following RAMs where required and comply with H&S and CDM/statutory requirements as per contractor management procedures
  • Risk assessment monitoring: including FRA, H&S, Water and site based activities
  • Responsible for safe on-site storage of maintenance supplies & materials and stock control
  • Conduct inspections and audits; regularly inspecting equipment, machinery, and facilities to identify maintenance needs, hazards, and compliance with regulations
  • Promote a safe working environment

Building Operations:

  • Detailed knowledge of the building and apartments
  • Daily development walk around (am/pm)
  • Submitting material and supply requests to General Manager for review of procurement
  • Support General Manager in procurement of contractors and suppliers
  • Manage the day-to-day relationships with PPM service providers
  • Emergency or incident escalation
  • Processing reactive maintenance work orders, follow up and regularly review customer satisfaction
  • Undertake and record all building common part safety checks/testing incl emergency lighting, fire alarm, AOVs
  • Attend out of hours emergencies if required
  • Furniture delivery and stock check recording (per apartment)
  • With training, able to use other systems and software packages
  • Flexible and cooperative at all times

Financial & Reporting:

  • To coordinate/close reactive jobs in a timely manner
  • Maintain accurate H&S records and reports
  • Manage and reduce OpEx operation costs, including approval and query of invoices
  • Support in providing costs and supporting evidence for end of tenancy recharge claims
  • Compare costs for various services and goods
  • Maintenance and updating of operating systems
  • Standard operating procedures & customer satisfaction reporting as required to support business plan