Job description
Wanted: Customer Care Coordinator for a Leading UK House Builder
Join a prominent house builder as a Customer Care Administrator. This role, reporting to the Head of Customer Care, offers a chance to contribute to our success in the dynamic field of new build house construction.
Benefits:
- Competitive salary up to £31k per annum (hourly rate equivalent).
- Weekly pay
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
Key Responsibilities:
- Maintain and update the Customer Care log/monitor.
- Provide essential administrative support, handling customer correspondence, collating paperwork, and filing.
- Liaise with sub-contractors and internal teams for maintenance requests.
- Coordinate with the Buying department for material orders.
- Ensure completion paperwork and welcome packs are processed efficiently.
- Collaborate with Site Managers to oversee timely completion of remedial works.
- Update and distribute weekly reports.
Qualifications and Skills:
- Experience in a fast-paced administrative role.
- Ideally, experience in the construction or house building sector.
- GCSE Maths and English - Grade 4+ (or equivalent).
- Strong administration and communication skills.
- Proficient in Microsoft Office.
If you're a detail-oriented administrator with a background in house building, apply now for a fulfilling career with us!
Job has Expired
