New Homes Aftercare Coordinator - 31k - Barking

Posted 12 January 2024
SalaryUp to £31000 per annum
LocationBarking and Dagenham
Job type Temporary
DisciplineProperty Sales, Lettings & Customer Care
ReferenceAM 12/01/24_1705090551
Contact NameAlice Murray

Job description

Wanted: Customer Care Coordinator for a Leading UK House Builder

Join a prominent house builder as a Customer Care Administrator. This role, reporting to the Head of Customer Care, offers a chance to contribute to our success in the dynamic field of new build house construction.


  • Competitive salary up to £31k per annum (hourly rate equivalent).
  • Weekly pay
  • 25 days holiday, plus bank holidays
  • Access to discounts and benefits portal

Key Responsibilities:

  • Maintain and update the Customer Care log/monitor.
  • Provide essential administrative support, handling customer correspondence, collating paperwork, and filing.
  • Liaise with sub-contractors and internal teams for maintenance requests.
  • Coordinate with the Buying department for material orders.
  • Ensure completion paperwork and welcome packs are processed efficiently.
  • Collaborate with Site Managers to oversee timely completion of remedial works.
  • Update and distribute weekly reports.

Qualifications and Skills:

  • Experience in a fast-paced administrative role.
  • Ideally, experience in the construction or house building sector.
  • GCSE Maths and English - Grade 4+ (or equivalent).
  • Strong administration and communication skills.
  • Proficient in Microsoft Office.

If you're a detail-oriented administrator with a background in house building, apply now for a fulfilling career with us!

Apply Now