Office Manager - Kensington

Job Title: Office Manager for Estate Agency

We are seeking an experienced Office Manager to join a friendly estate agency team. This is an exciting opportunity for a highly organised and efficient individual to manage the daily office operations while also providing administrative support to the Directors.

Key Responsibilities:

• Implement and maintain efficient office systems, including data management and filing.
• Answering and screening phone calls, enquiries, and requests.
• Meet and greet clients and visitors.
• Organise and maintain diaries, making appointments, reminders, and ensuring everyone is where they are meant to be.
• Dealing with incoming emails and post, often corresponding on behalf of Directors.
• Carry out research on specific office projects, organising and implementing once approved.
• Produce documents, sales documents/reports, and presentations.
• Organise and attend meetings, ensuring the director is well prepared for meetings.
• Liaise with clients, suppliers, and internal staff.
• Manage HR tasks such as monitoring sickness/maternity/sick leave, approving letters and property particulars/brochures, and keeping staff information up to date in line with GDPR.
• Set up new employees, computer, training, and relevant information.
• Manage the company's CRM property portal (Alto).
• Highly computer literate with good knowledge of social media including Facebook, Twitter, LinkedIn, and Instagram, and TikTok.
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.

The ideal candidate will have a proactive approach to their work, be able to multitask effectively, and have excellent communication skills. Previous experience in an estate agency or a similar environment would be beneficial. This is a full-time position, and the salary will be commensurate with experience.