Job description
As Resident Manager you will play a key role in the operational/lettings team of a well-established BTR scheme in London. You will be customer focused alongside have a keen interest in property.
Key Responsibilities & Accountabilities:
- Manage all new enquiries, viewings, and letting process, including resident induction
- Manage the resident booking process, ensuring compliance with all standards, legislation and controls and policies
- Manage the move out process
- Accurately report and record all activity in line with business controls, processes, and policies
- Undertake inspections of both occupied and vacant properties, to ensure apartments are maintained at the required standard, reporting breaches or maintenance issues
- Be prepared to manage the peak periods with your team when there is higher turnaround, particularly over the summer and at weekends
- Assist residents in all ad-hoc enquiries with a first time resolution focus
- Manage the parcel service with the onsite team
- Attend and assist with events for students
Working pattern: 40 hours a week
Job has Expired
