Customer Care Coordinator

Posted 17 October 2022
Salary£24500 - £27000 per annum
Job type Permanent
DisciplineProperty Sales, Lettings & Customer Care
Contact NameEmma Hayden

Job description

Are you a natural empath with a 'problem solving' attitude?

Do you have a background in Customer Service within Property and interested in working for a highly renowned house builder in East Anglia?

I am working with a vibrant, dynamic Customer Care team, who are responsible for resolving any customer queries of those who have moved into their New Homes.

Main Responsibilities:

  • Handle customer queries to deliver a right-first-time repairs service
  • Liaise with appropriate departments to ensure customer queries are resolved and repairs are scheduled efficiently

What will you bring:

  • Experience working within a Customer Service role
  • Property experience (Construction, Estate Agency etc)
  • Experience dealing with a high level of inbound calls
  • Professional telephone manner
  • Exceptional Customer service skills
  • Proficient use of MS office packages, and Dynamic
  • Highly organised with the ability to work under pressure

What's on offer

  • £24-£27K salary
  • Monday - Friday position
  • Working for a nationally renowned house builder with huge career progression.

Interested in hearing more? Submit your CV or call Emma Hayden on 02030566285.