Job description
Do you dream of working in a job you genuinely love?
You're experienced in working in aftercare, know the defects process inside-out, but not feeling fulfilled in your current role?
Are you ready to significantly progress your career in a supportive and team-focused environment?
When asking the hiring manager "why this company?", they were quick to answer: "I love my job". But what is it about this company that makes it so?
As a Defects Resolutions Coordinator, you'd be joining friendly team of 5, dedicated to looking after any repair issues for your given patch within the two year warranty period.
Award winning for their focus on company values in customer care, this mixed-tenure developer is responsible for one of London's biggest and most exciting new neighbourhoods - and is growing by the day. A place where staff and career progression are nurtured and dynamic company growth is achieved as a result.
What can I expect?
30k annual salary
Life assurance
Income protection plan
Season ticket loan
Cycle to work scheme
Private medical insurance
Discretionary bonus scheme
Long term incentive plan
Childcare voucher scheme
Purchase of additional annual leave
What would I do?
Provide prompt communication with residents, contractors, & in house team with regards to the remedy and repair of defects.
Work closely with 3rd party suppliers and in-house departments to ensure residents' needs are met at all times.
Produce accurate reports to timeframe and keeping track of if/when repairs are in the process.
Proactively carry out any quality checks on completed defects.
Build a reliable knowledge of the individual building and communal systems and you operate on.
What do I need?
Previous experience within repairs, or Aftercare in New Homes.
IT literate with CRM software and skills in all MS packages.
Good time/priority management.
A proactive and dynamic attitude - able to multitask and solutions driven!
Additional perks:
Discounts at shops and restaurants
Support for personal development and training
Access to a Financial Adviser
Employee wellbeing initiatives
A calendar of events organised by a social committee
Two working days a year to spend volunteering for local charities
Want to hear more? Apply today by giving me a call.
Job has Expired