New Homes Aftercare Manager

Posted 12 May 2022
Salary£45000 - £55000 per annum + Holiday Pay
LocationSouth West London
Job type Temporary
DisciplineNew Homes, Estate Agency & Mortgages
Contact NameAlisha Nicholson

Job description

What's the job and the best thing about it?

This is a chance to work with a leading and iconic building in London. It is being brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world.

Located on a thriving quarter on the river Thames, this destination is well connected to the whole of London thanks to the new Zone 1 Northern line extension.

They value diversity, ideas, and challenge themselves to consistently deliver the highest quality to their employees.

This company is developing a unique community and neighbourhood that truly integrates the three components of sustainability: Environmental, social and economic.

This role is ideal for someone who has experience within the new homes property sector, who has managed a team and has technical knowledge of the residential units under your care.

Monday - Friday 09:00am - 17:00pm

What will you be doing?

  • Giving accurate advice to customers on maintenance and use and correctly identifying defects.
  • Managing contractors
  • Managing residents and any issues that arise, including technical defects and snags.
  • Handling sensitive property issues
  • Supporting and managing the key co-coordinators team
  • Quality control should be assessed and addressed to ensure work is being carried out to the required high standard.
  • Liaise with sub-contracted trades to ensure good relations are maintained and our performance requirements are clearly communicated.

The ideal candidate will have:

  • Experienced team leader with excellent communication skills
  • Proven track record in optimising and maximising retention collection and limiting costs incurred
  • Ability to liaise with project managers and contract managers to review liability and assess responsibilities
  • Strong organisational skills and attention to detail
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