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<h2>Senior Sales Executive - Shared Ownership (Resales &amp; Staircasing)</h2>West London (Hybrid/site based)<ul><li>£36,000 - £40,000 basic, Monday -Friday </li><li>12-month FTC (with strong potential to become permanent)</li><li>ASAP start</li></ul><h2>The Opportunity</h2>We're working with a well-established Property Developer with a strong reputation in Shared Ownership delivery.They are looking for an experienced Shared Ownership Sales / Sales Progression professional to take full ownership of an established and consistently active resales and staircasing pipeline.This is a true end-to-end transaction role, where you will manage cases from initial enquiry through to legal completion, ensuring smooth progression across all stages of the process.You will not be "supporting" deals; you will own your own caseload and be trusted to run it independently.<h2>Why this role is different</h2>This is an ideal move for someone who already understands Shared Ownership and wants:<ul><li>Ownership of a live, active pipeline (not cold or fragmented caseloads)</li><li>A structured but autonomous working environment</li><li>A team that understands the complexity of resales and staircasing</li><li>A role where your experience directly improves speed, accuracy, and outcomes</li><li>A stable housing association environment with clear processes and support</li></ul>This is a detail-driven role for someone who takes pride in seeing transactions through properly.<h2>The Role</h2>You will:<ul><li>Take full ownership of Shared Ownership resales and staircasing cases end-to-end</li><li>Progress transactions from enquiry through to legal completion</li><li>Coordinate solicitors, leaseholders, lenders, valuers, and internal teams</li><li>Manage a steady pipeline of live transactions with competing deadlines</li><li>Ensure accuracy, compliance, and clear communication at every stage</li><li>Support occasional listings or viewings where required</li></ul><h2>What we're looking for</h2>You will likely have:<ul><li>Direct experience in Shared Ownership resales and/or staircasing (essential)</li><li>Strong background in sales progression, conveyancing, or housing association operations</li><li>Confidence managing your own caseload independently from start to finish</li><li>Excellent organisation and attention to detail</li><li>Strong stakeholder management skills across multiple parties</li><li>A calm, structured approach to managing live transactions</li></ul>This role suits someone who already knows the process; and wants to own it properly rather than just assist with it.<h2>Working setup</h2><ul><li>Hybrid: 2 days per week in office, 3 days remote</li><li>Structured onboarding and established systems in place</li><li>Supportive, experienced team environment</li><li>Clear expectations and autonomy over your own workload</li></ul><h2>Package &amp; Benefits</h2><ul><li>£36,000 - £41,000 depending on experience</li><li>26 days annual leave + bank holidays</li><li>Private medical cover (after 6 months)</li><li>12-month FTC with strong potential for extension or permanency</li></ul><h2>Why people join this team</h2>Because they want a role where:<ul><li>You can take real ownership of transactions</li><li>Your experience is valued, not micro-managed</li><li>You're working within a stable, established housing association</li><li>You can see cases through properly, end-to-end, with accountability and support</li></ul>Keen to know more? Apply today!

Shared Ownership Senior Sales Executive | Hybrid | £40K

<h1>New Homes Sales Executive - Cambridge</h1>£30,000-£32,000 basic + £24,000 commission | Full-time | Every weekend (midweek days off)Ready to accelerate your earnings in your new build property sales career? This is a brand-new launch for a site in Cambridge - a high-demand site where motivated, polished sales professionals can earn exceptional commission and build a fast-moving pipeline from day one.PROPERTY EXPERIENCE NOT ESSENTIAL. If you've got estate agency, new homes, residential sales, or luxury retail experience and you love a target-driven, customer-facing environment, this role is built for you.<h2>Why you'll love this role</h2><ul><li>High earning potential: £30-32k basic + around £24k commission.</li><li>New launch = serious sales volume and high-quality buyer enquiries.</li><li>Work for Hill, a multi-award-winning residential developer known for design, quality, and customer satisfaction.</li><li>Full exposure to the entire sales journey - from enquiry and viewings to sales progression and completion.</li><li>Professional, premium environment with a supportive team.</li><li>Work-life structure: 5 days per week, 10am - 6pm, every weekend on-site, with two consecutive midweek days off.</li></ul><h2>What you'll be doing</h2><ul><li>Manage the full new homes sales cycle, from first enquiry to legal completion.</li><li>Conduct show home tours, private viewings, and manage the sales suite at Eddeva Park.</li><li>Deliver an exceptional customer experience to Cambridge-based buyers.</li><li>Handle off-plan sales, reservation paperwork, CRM updates, and sales progression.</li><li>Liaise with solicitors, mortgage brokers, estate agents, and internal teams.</li><li>Maintain accurate CRM notes, track leads, and report weekly sales performance.</li><li>Support marketing and launch events at the development.</li></ul><h2>What we're looking for:</h2><ul><li>Experience in new homes sales, estate agency, or property sales (desirable).</li><li>Confident, polished, and excellent at building rapport with buyers.</li><li>Customer-focused, organised, and commercially aware.</li><li>Comfortable working every weekend - this is when buyers view and sales happen.</li><li>Strong communicator with great follow-up and pipeline management skills.</li><li>Full UK driving licence and car.</li></ul>If you're ambitious, love selling high-quality homes, and want to be part of a flagship new homes launch, apply now with your CV for a confidential chat.

Graduate New Homes Sales Executive - Cambridge

Resident Manager Location: Surrey Contract: Full Time, PermanentThe OpportunityMy client, a leading Build to Rent operator, is looking for a Resident Manager to join the team at one of their residential developments in Surrey. This is a resident-facing role focused on delivering a seamless, positive living experience, while making sure the development stays well occupied and every home is presented to a high standard for viewings.Key Responsibilities<ul dir="ltr"><li>Carry out viewings booked through the central enquiries team or on-site team, and guide prospective residents through to reservation to maximise occupancy</li><li>Deliver against budgeted targets for occupancy, pricing, revenue and Net Promoter Score</li><li>Act as a confident, professional point of contact for prospective tenants, residents, visitors, colleagues, couriers and contractors</li><li>Make sure residents enjoy an exceptional experience at every stage, from first enquiry and move-in through to a long and settled residency</li><li>Help build a connected, supportive community where residents feel engaged and valued</li><li>Look for opportunities to improve processes and raise service standards</li><li>Drive resident satisfaction across review and customer service platforms</li><li>Inspect occupied and vacant apartments to make sure they are kept to the required standard, reporting any breaches or maintenance issues</li><li>Complete inventory check-in and check-out reports</li><li>Manage the move-out process, including deposit release through the TDS Custodial scheme</li><li>Record all activity accurately in line with company policies and procedures, maintaining 100% data accuracy in Yardi</li><li>Support the planning and delivery of resident events and initiatives, such as wellness workshops</li><li>Help keep the office running smoothly by covering phones, the lobby and parcels, and stepping into other Resident Manager roles during holiday periods</li><li>Manage utility accounts for void units and update suppliers with incoming and outgoing tenancies</li><li>Oversee parcel and post services, making sure processes are followed</li><li>Support colleagues with ad hoc tasks as needed</li></ul>About You<ul dir="ltr"><li>A proven track record in front-of-house customer service</li><li>Experience handling resident complaints with professionalism and empathy through to resolution</li><li>Strong problem-solving skills and experience supporting residents with a variety of issues</li><li>Viewings and lease-up experience is essential</li><li>Excellent interpersonal skills, with the confidence to engage with people at all levels, from prospective residents and senior management to external suppliers</li><li>Adaptable and resilient, able to perform under pressure and during busy periods</li><li>Highly organised with excellent attention to detail</li><li>Excellent written and verbal communication skills</li><li>Self-motivated and proactive</li></ul>What My Client OffersMy client places real emphasis on honesty, teamwork, mutual respect and continuous improvement, and is committed to delivering outstanding results for residents. They are a proud equal opportunity employer that values diversity and inclusion, invests in the health and wellbeing of its people, and is actively committed to ESG and sustainability across its portfolio.<hr />

Resident Manager

Experienced Lettings Administrator Build to Rent / PRS - Ilford Salary: £32,000 + benefitsMust've have worked BTR/PBSA/LettingsDeverellsmith is working with an established, international residential rental operator to recruit a Lettings Administrator for its London portfolio. The business owns and manages high-quality private rented buildings across central London and is known for a strong, service-led culture built on integrity, commitment and energy.This is a floating role covering the operator's London PRS buildings, reporting to the Operations Manager. You'll support the on-site teams with lettings and resident services, step in to maintain the same level of service as the Property Manager in their absence, and play a key part in driving direct lets and occupancy.The roleOn the lettings side, you'll conduct viewings, respond quickly to email and phone enquiries, and guide prospective residents through the rental journey to convert enquiries into viewings and lettings. You'll keep listings up to date on portals such as Rightmove and Zoopla, process applications including referencing and credit checks, and support move-ins and move-outs, check-in and check-out reports, and deposit protection set-up and releases. You'll also assist with rent collection, market surveys and competitor analysis, open house events, and recording transactions and running reports on Yardi.Customer service sits at the heart of the role. You'll make sure resident issues and service requests are addressed within 24 hours, help build a neighbourly community atmosphere, support recognition programmes for long-term residents, and look for ways to go beyond what residents expect.You'll also help protect the asset by supporting fire safety and health and safety compliance, scheduled flat inspections, planned and reactive maintenance, and the general upkeep and presentation of each building.Your performance will be measured on direct let retention, monthly occupancy, viewing mystery shops, arrears and bad debt, and resident satisfaction.What they're looking forYou'll have at least two years' experience in property lettings or a related environment such as student accommodation, commercial buildings or hotels. You'll bring strong sales skills and confidence promoting a product, excellent customer service and communication, and solid administration and organisation. You'll be comfortable with Microsoft Office and property management systems, able to work independently as well as part of a team, and flexible enough to move between buildings across Zones 1-2 and work weekends and public holidays when required.Experience in the private residential or Build to Rent sector, ARLA membership, and knowledge of Yardi or a similar system would all be a bonus.Why apply?This is a great opportunity to gain broad exposure across a quality London PRS portfolio with a well-established operator, and an ideal step for someone looking to grow towards a Property Manager role.

Lettings Administrator Ilford

Resident Experience Manager Build to Rent | Reading Salary: £40,000 + benefitsDeverellsmith is partnering with a leading operator in the single-family Build to Rent sector to appoint a Resident Experience Manager. The business owns and manages high-quality, new-build family homes for rent across the UK, is backed by significant institutional investment, and has built its reputation on putting residents first.This is a key leadership role within the Property Operations function, reporting to the Property Operations Manager. You'll lead the Resident Services team and take ownership of the end-to-end resident journey, from day-to-day enquiries and escalated complaints through to move-outs, deposits and retention.The roleYou'll lead, coach and develop the Resident Services team through weekly huddles, regular one-to-ones and a clear focus on service levels and productivity, building a positive, resident-focused culture. You'll champion a resident-first approach across every touchpoint, making sure enquiries are prioritised and resolved promptly, and you'll drive satisfaction and online reputation through reviews and feedback programmes.You'll take ownership of escalated complaints through to resolution, spot recurring issues, and produce trend analysis for senior leadership. You'll oversee the end-of-tenancy process, approving deposit deductions fairly and within required timescales, and use termination trends and feedback to reduce avoidable churn. You'll also oversee legal processes relating to tenancy management, ensuring notices and documentation are compliant and liaising with external legal partners where needed.Reporting is central to the role: you'll track KPIs including resident satisfaction, complaint volumes and resolution times, deposit performance, churn and retention, and team productivity, working closely with Property Management, Lettings, Tenancy Progression and Maintenance teams to deliver a joined-up service.What they're looking forYou'll have experience managing a customer-focused operational team in Build to Rent, residential property, student accommodation, hospitality or a similar fast-paced service environment. You'll bring proven experience handling complex complaints and escalations, a strong working knowledge of tenancy management (particularly move-outs and deposit administration), and the analytical skills to turn data into service improvements. You'll be highly organised, calm under pressure, and confident using Microsoft Office and CRM platforms.Experience in single-family housing or BTR, an understanding of UK tenancy legislation, and an ARLA qualification (or willingness to work towards one) would all be a bonus, as would a track record of leading change and service improvement.Why apply?This is an opportunity to shape resident experience at a well-funded, growing operator in one of the most exciting parts of the rental living market, with real visibility to senior leadership.

Resident Experience Manager

New Homes Sales Consultant - Surrey <ul><li>Hourly rate to reflect £30k - £35k basic+ holiday + commission </li><li>Immediate Start</li><li>Temp to Permanent contract with a Major Housebuilder</li></ul>Your own site. An immediate start. Over £20k in commission potential on top of your basic.If you're a new homes sales professional who makes things happen rather than waiting for the phone to ring, this is a chance to take the keys to your own development with one of the UK's major national housebuilders.You'll start on a temporary basis, paid weekly, with a clear route onto a fixed-term contract with the housebuilder directly, plus a commission package worth over £20,000 a year.You'll also have one weekend off in four and shorter days than in estate agency.Why you'll want this role<ul dir="ltr"><li>Immediate start, with a full handover alongside the current Sales Consultant</li><li>Interview your way: a relaxed coffee and chat, or straight to a trial day on site</li><li>Run your own site with genuine autonomy and plenty of stock to sell</li><li>Temp to fixed-term with a major national housebuilder</li><li>On a fixed-term contract: basic salary of up to £35,000, depending on experience, plus:<ul dir="ltr"><li>Around £20,000 additional earning potential through plot commission</li><li>Quarterly reservation bonus of £1,500 (£6,000 a year), plus an extra £500 a quarter for over-achievement</li><li>Upgrades commission and development-specific incentives (up to £3,000 on some sites)</li><li>Mileage paid when covering multiple sites</li></ul></li><li>Better balance: roughly 9:30am to 5:00pm, with one weekend off in four and fixed midweek days off</li><li>Proper training: formal onboarding, a team buddy, online training and regular team meetings</li><li>Real progression: the business runs manager succession training and prefers to promote from within</li><li>A pipeline of new sites, with 4-5 new developments planned across Sussex and Surrey</li></ul>The role You'll take over the sales suite at a development near Cranleigh, after a handover with the outgoing consultant. It's an early-stage site with lots of stock to release, so this role is for someone who creates their own momentum. You'll be:<ul dir="ltr"><li>Chasing and converting enquiries, booking appointments and building a pipeline of interest</li><li>Hosting viewings and running the sales suite independently on a single-manned site</li><li>Progressing reservations through to completion, liaising with solicitors, mortgage advisers and site teams</li><li>Selling upgrades and options to maximise each plot's value</li><li>Keeping CRM and sales records accurate and up to date</li><li>Covering other developments nearby when needed</li></ul>What you'll need<ul dir="ltr"><li>Proven new homes sales experience, ideally with a major housebuilder</li><li>Confidence running a site on your own</li><li>A proactive, hands-on approach: you generate activity, not just meet and greet</li><li>Flexibility to cover other developments in the area</li><li>A full UK driving licence and access to your own car (essential)</li></ul>This role would suit a New Homes Sales Consultant, Sales Negotiator, Sales Advisor, Sales Executive or Sales Manager looking for a site of their own.Ready to make your mark? Apply today with your CV. Interviews are happening now and the right person could be on site within days.

New Homes Sales Consultant - Temp to Perm (Surrey)

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