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<h3>Our specialist recruitment areas</h3>

<p><br /><strong>Senior Building Safety Manager<br /> London<br /> £350-£400 per day<br /> Contract</strong></p><p><strong> Summary</strong><br />A leading residential developer is seeking an experienced Senior Building Safety Manager to support the delivery and oversight of building safety compliance across a large London portfolio. <br />This is an excellent opportunity for a building safety professional with strong knowledge of the Building Safety Act, higher-risk buildings, and residential compliance frameworks to join a well-established and forward-thinking organisation.</p><h3>Key Responsibilities</h3><ul><li>Lead on building safety compliance across occupied residential developments</li><li>Support Accountable Person duties and ensure compliance with the Building Safety Act 2022</li><li>Manage and review safety case reports and building assessment documentation</li><li>Coordinate with internal teams, consultants, contractors, and regulators</li><li>Oversee fire and structural safety risk management processes</li><li>Ensure robust reporting, governance, and resident engagement procedures are in place</li><li>Provide strategic guidance on building safety policies and operational improvements</li></ul><h3>Requirements</h3><ul><li>Proven experience in a senior building safety or fire safety role</li><li>Strong understanding of the Building Safety Act and associated regulations</li><li>Experience working with high-rise residential buildings / higher-risk buildings</li><li>Excellent stakeholder management and communication skills</li><li>NEBOSH Fire, IFE, CIOB, RICS or similar professional qualification preferred</li></ul>

Senior Building Safety Manager

<p class="isSelectedEnd"><strong>Site Manager - Industrial Project</strong><br /><strong>Location:</strong> Slough<br /><strong>Rate:</strong> £300/day CIS<br /><strong>Contract Type:</strong> Freelance / Contract</p><p class="isSelectedEnd">We are currently looking for an experienced Site Manager to oversee works on a large industrial development project based in Slough.</p><p class="isSelectedEnd">The successful candidate will be responsible for managing day-to-day site operations, coordinating subcontractors, maintaining health &amp; safety standards, and ensuring works are delivered on programme and to a high standard.</p><h3>Key Responsibilities:</h3><ul ><li>Overseeing daily site activities and subcontractor management</li><li>Ensuring health &amp; safety compliance across site</li><li>Managing programme and coordinating trades effectively</li><li>Conducting site inductions, toolbox talks, and progress meetings</li><li>Liaising with project management and reporting on progress</li><li>Maintaining quality control and site standards</li><li>Managing deliveries, logistics, and general site organisation</li></ul><h3>Requirements:</h3><ul ><li>Proven experience as a Site Manager on industrial or commercial projects</li><li>Strong organisational and communication skills</li><li>Valid SMSTS</li><li>CSCS Black Card (or equivalent)</li><li>First Aid at Work</li><li>Ability to manage fast-paced site operations independently</li></ul><h3>Desirable:</h3><ul ><li>Experience delivering large-scale industrial/logistics schemes</li><li>Strong knowledge of structural and fit-out packages</li></ul>

Site Manager

<p>This is a <strong>maternity cover</strong> for a market leading prop-tech supplier who operates across the residential living sectors. A <strong>remote role meaning the ideal candidate can be based anywhere,</strong> with UK travel required, this is a great opportunity to partner with some of the markets finest operators. </p><table><tbody><tr><td><p>As Strategic Account Manager, you will play a pivotal role in driving long-term business growth by developing and executing comprehensive account strategies for key clients. This involves deep collaboration with internal teams to deliver tailored solutions that align with clients' evolving needs while proactively identifying new business opportunities to expand relationships. You will act as a trusted advisor to clients, providing strategic insights and ensuring sustained value creation, while also managing complex contract negotiations and fostering cross-functional partnerships. Ultimately, your strategic leadership will be critical in achieving revenue targets, enhancing client satisfaction, and maintaining high retention rates across major accounts.</p><p>Responsibilities include: </p><table width="673"><tbody><tr><td width="515"><ul><li>Build and maintain long-term relationships with key stakeholders at client organisations.</li><li>Act as a trusted advisor, understanding clients' business needs, challenges, and industry trends.</li><li>Develop account strategies to grow business and expand opportunities within key accounts.</li><li>Drive revenue growth by increasing account penetration, securing renewals, and expanding service offerings (cross sell / up sell).</li><li>Meet or exceed revenue, profitability, and growth targets for the accounts managed.</li><li>Ensure Airtable is up to date if there have been any variations in bed numbers during the year.</li><li>Collaborate with internal teams to develop pricing models, proposals, and value propositions and teams to ensure seamless service delivery.</li><li>Lead contract negotiations, ensuring favourable terms for both client and the company.</li><li>Manage contract renewals, amendments, and compliance to avoid disruption in service.</li><li>Lead, high level service review meetings, setting the agenda, pulling all the correct internal teams together, etc.</li><li>Production of high-level service report decks and presentations.</li><li>Dealing with high-level escalations and leading resolution response.</li><li>Regularly monitor account performance, track key metrics (KPIs), and provide reports to Exec leadership based on the health of the partnership.</li><li>Use data to identify trends, risks, and opportunities for improvement.</li><li>Act as the voice of the customer within the organisation, ensuring client feedback influences future product/service development.</li><li>Key protagonist for continuous improvement, working with Operational Excellence to drive a strong client experience (including PIR; Interlock engagement) driving accountability across internal departments</li><li>Adherence to business policies, procedures and Standard Operating Procedures (SOPs), including, but not limited to all those relevant to Information Security, Health and Safety. </li><li>Report any health and safety breaches or concerns in order to assist the company in preventing future accidents/incidents.</li><li>Ensure you carry out your work in an environmentally responsible manner and inline with environmental policies and procedures.</li><li>Ensure all team members, even in matrix setups, understand and consistently follow all Standard Operating Procedures (SOPs), linked to their role.</li><li>Support them to meet agreed standards, regularly check for compliance, and fix or update processes as needed.</li></ul></td></tr></tbody></table></td></tr></tbody></table>

Strategic Account Manager - Prop Tech

<p>We're recruiting an experienced Customer Service Advisor to join a fantastic, purpose-built student accommodation site in Exeter.  </p><p>This is the perfect role for someone who enjoys being actively involved on site, takes ownership of the resident experience, and isn't just behind a desk. You'll be a visible, hands-on presence across the building, supporting residents and operational teams.</p><p><strong>About the Role</strong></p><p>This varied front-of-house position combines customer service, administration, and active site engagement in a busy residential environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a professional front-of-house reception service</li><li>Welcome and assist residents, visitors, partners, and contractors</li><li>Maintain an active presence across the building, engaging with residents</li><li>Handle day-to-day enquiries and resolve issues promptly</li><li>Assist with viewings and promote services</li><li>Manage parcel deliveries and general reception administration</li><li>Complete incident logs, room inspections, welfare checks, and ad-hoc tasks</li><li>Identify hazards, resolve risks, and respond appropriately to alarm activations</li><li>Support compliance, health &amp; safety, and operational checks</li><li>Keep reception, communal lounges, lift lobbies, and hallways clean and presentable</li><li>Work closely with site management, maintenance, and operational teams</li></ul><p><strong>About You:</strong></p><ul><li>Experience in a customer-facing, hospitality, residential, or front-of-house role</li><li>Passion for people and exceeding customer expectations</li><li>Confident, calm, and professional in a fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Well-presented and able to represent the brand on site</li><li>Proactive, organised, and willing to get involved wherever needed</li><li>Good computer literacy and attention to detail</li><li>A team player with empathy and understanding</li></ul><p><strong>What's on Offer:</strong></p><ul><li>Full Time - Monday-Friday 9-5pm </li><li>Collaborative, professional, and supportive team environment</li><li>Hands-on role with real responsibility and visibility on site</li><li>Salary: £26,756 per annum</li></ul>

Customer Service Advisor

<h2>Service charge accountant | Senior Service Charge Accountant | Service Charge Manager</h2><div class="meta"><div class="meta-row"><strong>Location:</strong> <em>Manchester, London, Cambridge, Peterborough or Nottingham</em> - hybrid (1 day per week in office)</div><div class="meta-row"><strong>Salary:</strong> Up to £34,000 | Up to £40,000 | Up to £45,000 (dependent on level)</div><div class="meta-row"><strong>Contract:</strong> Full-time, Monday-Friday (8:30-17:00, Friday 8:30-16:30)</div></div><hr class="divider" /><h3>Highlights</h3><ul><li>Multiple roles available across three levels - from accountant through to management</li><li>Join a UK estate management group overseeing £20m+ in client service charge budgets across large residential developments</li><li>Hybrid-first working with just one day per week in the office, across five UK locations</li><li>A structured, growing business with real career progression and study support available</li></ul><h3>About the opportunity</h3><p>A well-established UK estate management group, operating across Cambridge, London, Bracknell, Nottingham and with a presence in Manchester, is looking to grow its client accounting team at multiple levels. With over 200 people across its estate management, facilities management and legal divisions, this is a business with genuine breadth - and clear ambitions for continued expansion.</p><p>Seven roles are available in total, and the hiring team is looking to move quickly with interviews taking place now.</p><h3>Roles available</h3><table class="role-table"><thead><tr><th>Role</th><th>Salary</th><th>Vacancies</th><th>Key requirement</th></tr></thead><tbody><tr><td>Service Charge Accountant</td><td>Up to £34,000</td><td>5 positions</td><td>Property accounting experience and ability to commute to one of the five offices</td></tr><tr><td>Senior Service Charge Accountant</td><td>Up to £40,000</td><td>1 position</td><td>As above, plus phased development, void calculations and quarterly reporting experience (non-negotiable)</td></tr><tr><td>Service Charge Manager</td><td>Up to £45,000</td><td>1 position</td><td>Management background in service charge accounting plus phased development and void calculation experience (non-negotiable). Manchester preferred</td></tr></tbody></table><h3>What makes the roles exceptional</h3><p>Across all three levels, you will take ownership of a client portfolio of managed estates, working closely with Estate Managers and external accountants on the full service charge cycle - from budgeting and billing through to quarterly reporting and leaseholder queries. At senior and manager level, you will also be expected to lead on complex phased developments and contribute to the development of the wider team.</p><p>The business is growing, and these appointments represent a genuine opportunity to build a long-term career within a well-resourced and professionally run organisation.</p><h3>Key responsibilities</h3><ul><li>Manage annual service charge budgets and apportionments across a portfolio of residential estates</li><li>Periodic billing of service charges, ground rent and other leaseholder charges</li><li>Prepare end-of-year service charge accounts for external accountant review</li><li>Conduct monthly bank reconciliations and monitor financial health of client accounts</li><li>Produce quarterly management reports analysing expenditure vs budget, arrears and cashflow</li><li>Handle leaseholder and client queries through to resolution</li><li>Senior/Manager: lead on phased developments, void calculations and team development</li></ul><h3>Requirements</h3><ul><li>Minimum 5 years of accounts experience</li><li>Part-qualified or qualified CIMA, ACCA or ACA</li><li>Property sector accounting experience is essential for all levels</li><li>Able to commute to one of the five listed UK office locations</li><li>Strong analytical, numeracy and communication skills</li><li>Proficient in Microsoft Office, particularly Excel</li><li>Senior/Manager: demonstrable experience with phased developments, void calculations and quarterly reporting</li><li>Experience with Qube software is advantageous but not essential</li></ul><h3>Rewards and benefits</h3><ul><li>Hybrid and flexible working (1 day per week in office)</li><li>Pension scheme and life assurance</li><li>Study support available</li><li>Holiday purchase scheme and birthday off</li><li>Smart Health platform and PerkBox employee discounts</li><li>Cycle to Work scheme, long service awards and employee referral scheme</li><li>Regular social events</li></ul><div class="strapline">We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.<br /><br /></div><div class="signoff">To apply or find out more about any of these roles, please contact:<br /><strong>Chris Gladwin</strong><br /> | 07701 254973</div>

Service Charge Accountant 

<p><strong>Job Title:</strong> Housing Defects &amp; Compliance Officer<br /> <strong>Location:</strong> Southend - Travel based role <br /> <strong>Salary:</strong> £37K + Bonus - Monday-Friday <br /> <strong>Reports to:</strong> Head of PRS and Head of Works and Compliance</p><hr /><p>Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a <strong>Housing Defects &amp; Compliance Officer</strong> to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition.</p><hr /><h3>Key Responsibilities</h3><ul><li><p>Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions.</p></li><li><p>Identify maintenance requirements and defects, recommending both remedial and preventative solutions.</p></li><li><p>Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed.</p></li><li><p>Monitor ongoing compliance with council licensing and Health &amp; Safety regulations, escalating high-risk or unresolved issues to senior management.</p></li><li><p>Perform routine property inspections to flag early-stage defects and safeguard tenant welfare.</p></li><li><p>Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns.</p></li></ul><hr /><h3>Skills &amp; Experience</h3><ul><li><p>At least 2 years' experience in property defect identification and compliance.</p></li><li><p>Experience in property inspections, ideally within the PRS (Private Rented Sector).</p></li><li><p>Strong understanding of Health &amp; Safety regulations and council licensing requirements.</p></li><li><p>Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities.</p></li><li><p>Strong attention to detail and the ability to make informed decisions independently.</p></li><li><p>Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous.</p></li></ul><hr /><h3>Qualifications</h3><ul><li><p>GCSEs in English and Maths (C+).</p></li><li><p>Industry-related qualifications desirable but not essential.</p></li><li><p>Full UK Driving Licence required.</p></li></ul><hr /><p>This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio.</p><p><strong>Interested?</strong> Apply today and take the next step in your property compliance career.</p>

Housing Defects & Compliance Officer

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