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KEY RESPONSIBILITIES CUSTOMER EXCELLENCE * Deliver outstanding service to residents, prospective tenants, and visitors* Drive resident engagement through community events and initiatives* Build and maintain exceptional NPS scores and online reviews (Google, Trustpilot, HomeViews)* Foster a vibrant community atmosphere within the development LEASING &amp; REVENUE MANAGEMENT* Conduct regular market analysis and competitive intelligence* Contribute to dynamic pricing strategies and rental rate recommendations* Maximize occupancy through proactive lease-up and renewal management* Lead viewings and manage the full lettings cycle from enquiry to move-in* Manage relationships with external lettings agents* Oversee referencing, GDPR compliance, and administrative processes* Drive arrears management and maintain healthy revenue performance* Ensure compliance with HMO regulations and licensing requirements TEAM LEADERSHIP * Recruit, train and develop the lettings team* Create a positive, high-performing team culture* Act as a role model and brand ambassador* Share knowledge and drive continuous improvement initiatives PERFORMANCE METRICS CUSTOMER &amp; RESIDENT * NPS (Net Promoter Score)* Customer satisfaction surveys* Resident retention rates* Online review ratings FINANCIAL* Revenue performance* Rent growth achievement* Occupancy levels* Arrears &amp; bad debt percentages* NOI performance TEAM* Employee satisfaction* Staff retentionESSENTIAL REQUIREMENTS Experience: <ul><li>Proven track record in residential lettings, ideally within Build-to-Rent, PBSA, or serviced apartments</li></ul> Performance: <ul><li>Demonstrated success in achieving and exceeding leasing targets Leadership: Experience coaching and developing direct reports</li></ul> Customer Focus:<ul><li>Exceptional relationship-building skills and attention to detail</li></ul> Communication:<ul><li>Clear, professional written and verbal communication</li></ul> Technical: <ul><li>Intermediate MS Office skills and property management software</li></ul> Attitude: <ul><li>Positive, proactive, can-do approach with high energy</li></ul> Flexibility: <ul><li>Ability to work Saturdays and bank holidays on a rota basis</li></ul> DESIRABLE * Direct BTR sector experience* Professional qualifications (NFOPP, RICS, ARLA)WHY THIS ROLE? * Work with a progressive, values-driven operator in the BTR sector* Lead a dedicated team in a premium residential environment* Opportunity to make a real impact on resident experience* Professional development and growth opportunities* Collaborative, supportive culture

Leasing Manager

<h3 >Weekend Property Consultant - Part-Time, Berkshire </h3>£32k Full Time Equivalent | 10am-5pm | Immediate Start - 6 WeekendsLooking for a flexible, hands-on property role that fits around your life?Join a boutique homebuilder and gain real-world experience in new homes sales, all in a friendly marketing suite environment.This part-time weekend role runs Saturdays and Sundays from 10am-5pm, starting this weekend through mid-February (6 weekends).Who this role is perfect for:<ul ><li >Semi-retired property professionals looking for weekend work</li><li >Parents returning to the workforce</li><li >Recent real estate or property graduates</li><li >Estate agents between roles wanting exposure to new homes</li></ul>What you'll do:<ul ><li >Meet and guide potential buyers through beautiful new homes</li><li >Provide expert property advice and support throughout the home buying process</li><li >Build strong customer relationships and deliver outstanding service</li><li >Work alongside an experienced consultant in a supportive, close-knit team</li></ul>What we offer:<ul ><li >Competitive hourly pay (£32k equivalent full-time)</li><li >Flexible, rewarding weekend hours</li><li >Hands-on property and real estate experience</li><li >Exposure to property marketing and sales in a boutique setting</li></ul>Key skills &amp; experience:<ul ><li >Property sales or estate agency experience</li><li >Strong communication and presentation skills</li><li >Customer service excellence and relationship-building</li><li >Knowledge of the property or real estate market</li></ul>This is your chance to work in property without the bureaucracy of a large PLC, gain real estate experience, and make a tangible impact on buyers' journeys - all while enjoying flexible weekend hours.Apply now and start this weekend!

PART TIME - New Homes Property Showroom Host- Berkshire

M&amp;E Manager - Super Prime Residential Development Location: North London Salary: £70,000 - £85,000 + package / benefitsDeverellsmith are working on behalf of a leading main contractor to appoint an experienced M&amp;E Manager for a landmark, ultra-high-end residential scheme in the Hampstead area.This is a rare opportunity to join a technically complex, design-led development where quality, detail and delivery are paramount. You'll play a pivotal role in shaping and delivering the mechanical and electrical packages from pre-construction through to handover.<h3>The Role</h3>As M&amp;E Manager, you will take full ownership of the MEP elements of the project, ensuring seamless coordination, exceptional quality and timely delivery across all systems.Key responsibilities include:<ul><li>Leading the MEP design development and coordination process from construction through to completion</li><li>Working closely with project, design and commercial teams to fully integrate MEP services into the overall build strategy</li><li>Managing and reviewing MEP drawings, specifications and technical submissions to ensure compliance with regulations, design intent and quality standards</li><li>Procuring MEP packages and materials, ensuring best value, programme alignment and budget control</li><li>Selecting, appointing and managing specialist MEP subcontractors, monitoring performance and driving high standards on site</li><li>Overseeing installation, commissioning and handover of MEP systems, including snagging and issue resolution</li><li>Championing sustainable, energy-efficient solutions in line with modern, luxury residential expectations</li></ul><h3>About You</h3><ul><li>Degree qualified in Mechanical or Electrical Engineering (or equivalent experience)</li><li>Proven experience as an M&amp;E Manager within high-end residential or complex construction environments</li><li>Strong technical knowledge of mechanical and electrical systems, UK regulations and best practice</li><li>Confident managing subcontractors and interfacing with design and delivery teams</li><li>Detail-driven, proactive and passionate about delivering exceptional quality</li></ul><h3>Why Apply?</h3><ul><li>Work on a prestigious, super prime residential development</li><li>Join a highly respected main contractor with a strong pipeline of projects</li><li>Opportunity to make a genuine impact on a flagship scheme in one of London's most desirable locations</li></ul>

M&E Manager

Technical Manager Location: East London Salary: £75,000 - £85,000 + travel allowance + comprehensive packageThe OpportunityWe are working with a leading London residential developer to appoint an experienced Design Manager for a large-scale, high-profile mixed-use regeneration project in East London. The scheme is a complex, multi-phase development comprising high-rise residential buildings and associated public realm, delivered to the highest design and quality standards.This is a pivotal role within the project team, offering long-term involvement from detailed design through to delivery on site.The RoleWorking closely with the wider project, commercial and construction teams, the Design Manager will take ownership of the design process, ensuring coordinated, compliant and buildable design solutions are delivered in line with programme and budget.You will proactively manage internal and external stakeholders, driving design quality while ensuring regulatory compliance, risk management and efficient information flow across all stages of the project lifecycle.Key Responsibilities<ul><li>Manage and coordinate the design process from detailed design through to construction and completion</li><li>Lead and manage external consultant teams, ensuring performance, programme and quality objectives are met</li><li>Ensure all design information is fully coordinated, technically robust and aligned with construction requirements</li><li>Oversee the delivery of design packages to meet programme milestones and statutory approvals</li><li>Actively contribute to design team meetings, workshops and value engineering exercises</li><li>Manage consultant appointments, scopes and deliverables</li><li>Ensure compliance with Building Regulations, planning conditions, warranty provider requirements and relevant legislation</li><li>Support the discharge of planning conditions and statutory obligations</li><li>Maintain a strong Health &amp; Safety-first approach, ensuring compliance with CDM duties</li><li>Interface closely with site teams to resolve design queries and support construction delivery</li><li>Review works on site to ensure construction aligns with approved design intent</li><li>Support handover processes including O&amp;M manuals and Golden Thread information</li><li>Assist Sales and Marketing teams with accurate technical and design information where required</li><li>Stay informed on industry developments, regulatory changes and best practice</li></ul>Skills, Knowledge &amp; Experience<ul><li>Proven experience as a Design Manager or Technical Manager within a residential-led developer or main contractor</li><li>Strong background delivering high-rise, mixed-use or complex residential schemes</li><li>Experience working on HRB (High-Risk Building) projects</li><li>Sound understanding of UK Building Regulations, planning processes and design coordination</li><li>Ability to manage multiple workstreams and priorities in a fast-paced environment</li><li>Confident communicator with strong stakeholder management skills</li><li>Minimum HNC/HND (or equivalent) in a construction or design-related discipline</li><li>Working knowledge of AutoCAD and/or Revit and Microsoft 365</li></ul>

Technical Manager

<h1 >Client Accounts Team Leader</h1>Location: 1 day per month in office, Cambridge or Manchester Salary: Up to £47,000 DOE Contract: Full-time, Monday-Friday<h2 >Highlights:</h2><ul ><li class="whitespace-normal break-words pl-2">Lead a small team of three client accountants whilst managing a high-quality portfolio of prestigious residential developments</li><li class="whitespace-normal break-words pl-2">Genuine progression opportunity from senior accountant to team leadership with comprehensive training and mentorship support</li><li class="whitespace-normal break-words pl-2">Flexible hybrid working with just one office day per month, offering excellent work-life balance</li></ul><h2 >About the opportunity</h2>A specialist property management company overseeing large-scale residential developments across the UK is seeking a Client Accounts Team Leader to join their Cambridge-based finance function. This role offers the chance to step into team leadership whilst maintaining hands-on portfolio management, making it ideal for senior accountants ready to progress their careers without losing technical involvement.The position combines supervisory responsibilities with direct estate finance management, ensuring you develop leadership capabilities whilst staying connected to the work that drives results.<h2 >What makes the role exceptional</h2>The company operates with a quality-over-quantity philosophy, managing high-end portfolios where accuracy and resident experience take precedence over volume processing. This approach creates a more rewarding working environment where your technical expertise genuinely impacts the developments under management.You'll benefit from structured training programmes and clear development pathways, working within an organisation that invests in building internal talent rather than seeking fully-formed leaders. Previous management experience isn't required-mentoring a couple of team members or demonstrating leadership potential positions you well for consideration.The hybrid arrangement requires just one office visit monthly (with flexibility to attend either Cambridge or Manchester), providing autonomy whilst maintaining team connection. Working hours finish at 4:30pm on Fridays, supporting genuine work-life balance.<h2 >Key responsibilities</h2><ul ><li class="whitespace-normal break-words pl-2">Monitor team workload and ensure timely, accurate completion of milestones including service charge accounts, budgets, and year-end reporting</li><li class="whitespace-normal break-words pl-2">Undertake internal reviews of service charge accounts ensuring compliance with ARMA and ICAEW guidelines</li><li class="whitespace-normal break-words pl-2">Provide training, mentorship and leadership to three client accountants through regular one-to-ones and team meetings</li><li class="whitespace-normal break-words pl-2">Manage finances for a portfolio of estates, maintaining compliance with company policies and sector standards</li><li class="whitespace-normal break-words pl-2">Ensure monthly bank reconciliations are completed with all transactions investigated and no accounts overdrawn</li><li class="whitespace-normal break-words pl-2">Reconcile opening balances for estates transferred from other agents, ensuring accurate Qube integration</li><li class="whitespace-normal break-words pl-2">Conduct annual staff appraisals and probation reviews for team members</li><li class="whitespace-normal break-words pl-2">Resolve team queries before escalation, encouraging solution-focused problem-raising</li></ul><h2 >Requirements</h2><ul ><li class="whitespace-normal break-words pl-2">Five years' accounts experience with strong technical foundation</li><li class="whitespace-normal break-words pl-2">Part-qualified CIMA/ACCA/ACA or qualified by experience</li><li class="whitespace-normal break-words pl-2">Preparation of year-end accounts (accounts practice background desirable but not essential)</li><li class="whitespace-normal break-words pl-2">Experience mentoring or supporting colleagues, demonstrating leadership potential</li><li class="whitespace-normal break-words pl-2">Excellent numeracy and analytical skills with confident handling of financial information</li><li class="whitespace-normal break-words pl-2">Strong communication abilities across written and verbal formats</li><li class="whitespace-normal break-words pl-2">Proficiency in Microsoft programmes, particularly Excel</li><li class="whitespace-normal break-words pl-2">Right to work in the UK</li></ul><h2 >Rewards and benefits</h2><ul ><li class="whitespace-normal break-words pl-2">Hybrid working with only one office day monthly (Cambridge or Manchester)</li><li class="whitespace-normal break-words pl-2">Pension scheme</li><li class="whitespace-normal break-words pl-2">Study support for professional qualifications</li><li class="whitespace-normal break-words pl-2">Holiday purchase scheme allowing additional leave beyond standard entitlement</li><li class="whitespace-normal break-words pl-2">Smart Health programme</li><li class="whitespace-normal break-words pl-2">Life assurance</li><li class="whitespace-normal break-words pl-2">Regular social events</li><li class="whitespace-normal break-words pl-2">Birthday leave</li><li class="whitespace-normal break-words pl-2">Long service awards recognising tenure</li><li class="whitespace-normal break-words pl-2">PerkBox discount platform</li><li class="whitespace-normal break-words pl-2">Cycle to work scheme</li><li class="whitespace-normal break-words pl-2">Employee referral programme</li></ul>We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.Interested in learning more? This role offers a genuine stepping stone into team leadership within a supportive environment that prioritises development over perfection. If you're ready to progress beyond pure technical work whilst maintaining portfolio involvement, we'd welcome a conversation about how this opportunity aligns with your career goals.

Client Accounts Team Lead

We are supporting a well-capitalised, privately owned real estate and investment business in the search for an experienced Purchase Ledger Accountant to join the team on a 9-month fixed-term contract.This is a hands-on role suited to someone comfortable owning the end-to-end purchase ledger process within a structured, professional finance function.The role<ul ><li >End-to-end ownership of the purchase ledger</li><li >Processing supplier invoices accurately and efficiently</li><li >Supplier statement reconciliations and query resolution</li><li >Preparing and processing payment runs</li><li >Maintaining strong controls around approvals and coding</li><li >Supporting month-end close, including accruals and reconciliations</li><li >Working closely with the wider finance team and operational stakeholders</li><li >Day-to-day use of Yardi as the core finance system</li></ul>About you<ul ><li >Proven experience in a purchase ledger / accounts payable role</li><li >Practical, hands-on experience using Yardi is essential</li><li >Comfortable working at pace with strong attention to detail</li><li >Confident dealing with suppliers and internal stakeholders</li><li >Well organised, reliable, and process-driven</li><li >Real estate or investment exposure is advantageous but not essential</li></ul>Package<ul ><li >£45,000 salary - very competitive for a fixed-term contract</li><li >9-month FTC</li><li >Full-time role</li><li >Opportunity to join a high-quality finance team with established processes</li></ul>This will suit a strong Purchase Ledger professional with Yardi experience who is looking for a well-paid FTC in a high-calibre environment.

Purchase Ledger | 9 Month Contract 

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