Would you like to work with your partner and take ownership of the day-to-day operations of a luxury Build to Rent scheme in Southall?
Now hiring: Live-in Resident Services Managers.
The first role(s) of its kind.
UNCLE are an organisation that actively invest in their staff – training and development come automatically as part of working for the brand.
UNCLE provides a truly unique management style by hiring resident management couples to manage their buildings – giving the couple the opportunity to really take ownership of the day to day operations of their building.
Though the UNCLE brand is consistent across their buildings, each building has it’s own individual personality and this is directly affected by the management couple.
Your rewards & benefits::
£28,000 salary per person
Free accommodation on site + all utility bills, IT and council tax inclusive; annual discretionary bonus (~10%); pension scheme; medical insurance; 33 days of annual leave (incl BH)
UNCLE believes in a company culture of a real team ethic – working together to overcome challenges and celebrate successes.
Externally, UNCLE ensure that all customers or prospective customers receive a great level of customer service and receive a great energy from their employees. For this reason, culture fit / personality is key to their hires.
UNCLE is a growing business with a strong pipeline of new developments coming up across London and pride themselves on delivering a quality service to their residents.
Experience isn't essential but a motivated couple with relevant experience within hospitality, property management or leisure would be welcomed.
Resident Managers provide critical hands-on leadership in a luxury residential rental building.
With the direction and support of the Operations Manager, the Resident Managers are responsible for the overall performance of the property by maximizing profitability and maintaining brand standards within established operational and budgetary objectives.
Watch the video to learn more about the role and meet the current live-in resident services managers.
In this role, you would manage a team consisting of a Customer Service Representative and a Maintenance Operative and have the support of the lettings agents which UNCLE use.
You would report into the Operations Team at central support office and have a direct line to the Head of Operations.