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<h1>Customer Data Validation Specialist - Hybrid - Central London</h1>Location: St Paul's, London (Hybrid - 3 days in office / 2 days WFH)<ul><li>£26,000 - £30,000 / hourly rate, paid weekly</li><li>Start Date: January 2026</li><li>Contract: 3 - months minimum</li></ul><h3>About the Role</h3>Are you confident on the phone, detail-oriented, and enjoy getting data in order?Our client, a busy commercial property organisation in central London, is looking for a Customer Data Validation Specialist to join their team for a minimum 3 month contract, immediate start.You'll play a key role in customer engagement, data quality, and administrative support, helping ensure that contact details are accurate and up to date. This is a hands-on, people-focused, high-impact role - perfect for someone who loves working with people and problem-solving.<h3>Why this role?</h3><ul><li>Work in a central London office with hybrid flexibility. St Paul's views, home office minimum 2 days per week. </li><li>Join a small, supportive team where your contributions have real impact.</li><li>Temporary contract with potential to extend or convert to permanent.</li><li>Hands-on, varied work - no repetitive spreadsheets, real customer interaction.</li><li>High visibility project: help improve the company's customer communications for years to come.</li></ul><h3>Key responsibilities:</h3><ul><li>Conduct outbound customer calls to validate contact information.</li><li>Handle light customer service enquiries (non-sales).</li><li>Maintain and update CRM records and customer databases.</li><li>Review inboxes and liaise with internal teams (including property managers) to fill gaps.</li><li>Identify missing or incomplete data and ensure it's corrected.</li><li>Support administrative tasks related to the customer portal and internal processes.</li><li>Ensure accurate, high-quality data for reporting and operational purposes.</li></ul><h3>Skills &amp; Requirements:</h3><ul><li>Strong telephone and customer service skills.</li><li>Experience in data validation, CRM systems, or contact centres.</li><li>Confident with outbound calls and cold conversations.</li><li>Attention to detail and methodical approach to data accuracy.</li><li>Proactive, self-motivated, and able to work independently.</li><li>Ability to handle difficult conversations with tact and professionalism.</li><li>Comfortable with administrative and reporting tasks.</li><li>Life experience and confidence preferred; property knowledge not required.</li></ul>

Customer Data Quality Coordinator - Hybrid - £30k 

<div ><div class="flex flex-col text-sm pb-25"><div ><div tabindex="-1"><div class="flex max-w-full flex-col grow"><div ><div ><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling"><h2 >Receptionist - Sales &amp; Lettings Administrator</h2>Prime Estate Agency - Mayfair, London Full-Time | Monday to Friday, 9:00 am to 6:00 pm Salary: £28,000-£30,000 per annum<h3 >About Us</h3>Our client are a prestigious property firm in Mayfair, dedicated to delivering exceptional service across sales and lettings. We are seeking a professional and organised Receptionist - Sales &amp; Lettings Administrator to support the office operations and assist our property teams in maintaining high standards.<hr /><h3 >Role Overview</h3>This role combines front-of-house responsibilities with administrative support to the sales and lettings teams. You will be a key part of ensuring seamless office operations, offering support from client welcome through to listing management and deal progression.The successful candidate will help deliver an efficient and professional experience for clients, visitors and colleagues, contributing to the smooth running of daily office activities.<hr /><h3 >Key Responsibilities</h3><ul ><li >Act as the first point of contact for clients, visitors and staff, greeting all with professionalism and courtesy.</li><li >Manage reception duties and maintain an orderly, presentable office environment.</li><li >Liaise with external suppliers to ensure office upkeep and smooth operational flow.</li><li >Provide administrative support to Sales &amp; Lettings Negotiators and Managers.</li><li >Schedule appointments and manage team calendars effectively.</li><li >Maintain and update CRM records and assist with tracking deals and pipeline activity.</li><li >Upload property listings online promptly and with attention to detail.</li><li >Work collaboratively with all departments to support the listing process and office needs</li><li >Support the Sales &amp; Lettings teams with overall administration and documentation for listings, progression and general processes.</li></ul>This role involves customer service, administration and coordination, ensuring our office functions efficiently at all times.<hr /><h3 >Required Skills &amp; Attributes</h3>The ideal candidate will demonstrate:<ul ><li >A hardworking and proactive approach to all tasks.</li><li >Strong teamwork and collaboration skills.</li><li >Professionalism, discretion and excellent communication in all interactions.</li><li >Excellent organisational and time-management abilities.</li><li >Strong interpersonal skills and the ability to liaise with multiple stakeholders.</li><li >Adaptability and flexibility in a dynamic office environment.</li></ul>Previous experience in property, estate agency, front-of-house or office administration roles would be advantageous.<hr /><h3 > Please reach out </h3></div></div></div></div></div></div></div><div class="pointer-events-none h-px w-px absolute bottom-0" > </div></div><div id="thread-bottom-container" ><div class="relative h-0"> </div><div id="thread-bottom"><div ><div ><div class="flex justify-center empty:hidden"> </div><div > </div></div></div></div></div>

Sales and Lettings Admin

<h3 >📍 High-End Property Videographer - £40,000 | Mayfair, London</h3>Are you a creative and detail-driven videographer with a passion for luxury real estate? We're looking for a Property Videographer to join our client in Mayfair, producing stunning visual content for high-end homes and premium property listings across London.💼 Position: High-End Property Videographer 📍 Location: Mayfair, London 💷 Salary: £40,000 per year 📅 Contract: Full-time<hr /><h3 >🎥 About the Role</h3>As the property videographer, you'll be responsible for capturing and creating high-quality cinematic video content that showcases luxury homes and estates to their fullest potential. Working closely with our marketing and sales teams, you'll help elevate listings and brand through compelling visuals that captivate buyers.Key Responsibilities:<ul ><li >Shoot and edit professional property videos (interiors, exteriors, aerial/drone footage where applicable)</li><li >Work on client briefs to deliver high-end visual storytelling</li><li >Manage and maintain video equipment and assets</li><li >Collaborate with photographers, stylists, and agents on production</li><li >Deliver polished edits on schedule that align with brand standards</li></ul><hr /><h3 >✨ About You</h3>We want someone with a strong creative eye and a passion for luxury property content.You Will Have:<ul ><li >Proven videography experience, ideally with property or real estate</li><li >Excellent editing skills (Adobe Premiere Pro, Final Cut Pro or similar)</li><li >Ability to shoot with professional cameras and lighting setups</li><li >Great organisational skills and attention to detail</li><li >Strong communication and client management skills</li><li >A portfolio or showreel that demonstrates your work</li></ul> Please reach out for more information.

Videographer - Real Estate

Job title: Senior Client AccountantSalary: £45k - £50kLocation: NW London - Hybrid options available Summary We are exclusively representing one of the UK's fastest growing property management companies, looking to bring a Senior Client Accountant into their growing finance function. The company is taking on a lot of work, so looking to bring someone in with experience of handovers and onboarding of blocks.Over time, this role has the potential to grow into an FC position within the company and in the shorter term take over the line management of the existing Client Accounts team. Objectives:<ul><li>Provide efficient and accurate support to ensure the smooth running of Prem Luxe financial reporting.</li><li>Responsible for the effective client accounting of a portfolio of managed estates, including residential, commercial and those which are phased in their management.</li><li>Good all-round customer service (internal and external)</li><li>Dealing with customer queries verbally and in written form</li><li>To participate in all internal training, prepare and run training sessions and attend external training.</li></ul>Responsibilities:<ul><li>Generate financial reports for clients and senior leaders within the organization</li><li>Liaison with managers, accountants and support staff as necessary to provide an accurate and efficient service to clients.</li><li>Attend client meetings (monthly/quarterly) for the prem luxe portfolio where required</li><li>Periodic reporting to clients (standard reports plus additional as required)</li><li>Ensure accurate reconciliation of client reports i.e VAT, client statements</li><li>Maintain professional working relationships with clients and ensure that excellent client service is delivered</li><li>Manage and maintain the Service Charge funds of each property under remit</li><li>Raise void service charges to developers</li><li>Meet regularly with other team members to discuss progress and find new ways to improve finances</li><li>Analyse the expenditure v budget, arrears and cashflow position, producing a summary report</li><li>Help guide, train and assist Finance Clerk(s)</li><li>Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review</li><li>Manage electronic data and e-mails</li></ul>Processing:<ul><li>Preparing draft budgets for clients in a timely process to ensure budgets are authorised in enough to time to have budgets sent out one month prior to demands</li><li>Obtain Feefo Reviews in line with company objectives over the year, to ensure company and personal growth.</li><li>Sending reports/Statements to clients and leaseholders as well as contractors if required.</li><li>Post additional charges correctly and accurately</li><li>Entering Budgets into Qube correctly with the correct apportionments- Running Expenditure reports monthly send to property managers, escalate is not received and post accurately to Qube.</li><li>Finalising Service Charge accounts and signing off</li><li>Run Calculate on Account from Budget correctly</li><li>Debit Periodic Charges correctly</li><li>Creating Year End Packs for Accountants</li><li>Fund Movements when required by property managers, ensuring that accounts are not overdrawn, and loans are repaid.</li><li>Dealing with customer queries, escalating urgent matters if necessary and delegating work.</li><li>Handling queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous and efficient manner </li></ul>Technical skills<ul><li>A desire to learn and gain knowledge of property management principles and procedures.</li><li>Gain accounting qualifications</li><li>Soft skills when dealing with people to empathise and understand the customers' needs.</li><li>Good knowledge of QUBE computer system.</li><li>Good knowledge of windows-based spreadsheets - i.e. Excel</li><li>Good written and verbal communication skills.</li><li>Personal effectiveness</li><li>This role requires you to work individually and as a part of a growing team, and to have an open-minded approach with problem solving daily. This person should have good communication skills, both verbal and written.</li><li>As a key member of the team, you are responsible for processing tasks with accuracy. The information relayed back to your team is going to assist them in providing our client/customer details about their property and this always needs to be accurate.</li><li>This candidate should be willing to participate fully in the running of the department, assisting with enquires and can adapt to new technology and operational systems (as software is advancing within the property management market).</li></ul>Benefits <ul><li>Hybrid working - 4 days a month from home.</li><li>Competitive salary, up to £50k DOE.</li><li>Company profit share scheme</li><li>35 days annual leave inc BH and closed over Christmas</li><li>Study support</li><li>Regular recognition prizes such as spa days</li><li>We care mental health support scheme</li><li>Financial legal support</li><li>Diet support</li><li>Burnout prevention</li><li>Stop smoking support</li><li>Flexi hours</li></ul>

Service Charge Accountant

Job Title: Rental Accounts Administrator Location: Chelsea, London SW3 Salary: £38,000 - £45,000 Contract: Monday-Friday (35 hours per week, 09:30-17:30)Highlights:<ul><li>Exceptional benefits including private medical insurance for your family, 25 days holiday (rising to 28), and non-contributory pension with up to 16% employer contribution</li><li>Join one of London's most established property companies managing prestigious Chelsea real estate, working directly for the client rather than through a managing agent</li><li>Genuine career progression within a respected estate that values long-term development and rewards loyalty with enhanced benefits</li></ul>About the opportunityAn established London property company managing some of the capital's most prestigious commercial and residential properties in Chelsea is seeking a accountant to join their finance team. This in-house position offers the rare opportunity to work directly for the estate rather than a managing agent, providing exposure to high-value property management across the iconic Chelsea portfolio including Sloane Street, Sloane Square and the King's Road.What makes the role exceptionalWorking in-house for this respected estate means you'll be part of a close-knit finance team managing premium property assets, with comprehensive support systems and truly exceptional benefits that extend well beyond salary. The company demonstrates genuine investment in employee wellbeing through extensive health provisions, career development funding, and rewards for long service. The Chelsea location offers unparalleled access to local retail discounts and cultural benefits, whilst the manageable 35-hour working week and generous holiday allowance support work-life balance from day one.Key responsibilities<ul><li>Maintain the property database including lease agreements, tenant ledgers, and cashbook posting</li><li>Issue rent demands and manage ad-hoc charges for commercial and residential tenancies</li><li>Liaise with managing agents and maintain portfolio relationships</li><li>Process rent reviews, assignments, licences and break clauses</li><li>Monitor and respond to tenant queries via the accounts inbox</li><li>Support credit control activities and handle tenant communications</li><li>Prepare ad-hoc reports and analysis using Excel</li></ul>Requirements<ul><li>Finance and property administration experience</li><li>Strong Excel, Word and Outlook proficiency with excellent data processing skills</li><li>Credit control experience including professional handling of difficult conversations</li><li>Experience with property management systems (MRI Horizon knowledge advantageous but not essential)</li><li>Methodical approach with exceptional attention to detail</li><li>Ability to work independently whilst contributing to team objectives</li><li>Professional communication skills across all levels</li><li>High-value property experience ideal but not essential</li></ul>Rewards and benefits<ul><li>Private medical insurance for you, your partner and children (non-contributory, available immediately via Bupa)</li><li>25 days annual holiday plus bank holidays, rising to 28 days after five years' service</li><li>Option to purchase up to five additional holiday days annually</li><li>Non-contributory pension scheme with 12% employer contribution (16% above upper earnings limit)</li><li>Life assurance with extensive WeCare support services including 24/7 GP access, mental health support, and financial/legal advice</li><li>Enhanced maternity, paternity and adoption leave packages after two years' service</li><li>Long service awards including five additional days' leave after 10 years</li><li>Annual eyesight test contribution, free flu vaccinations and cycle to work scheme</li><li>Educational support funding subject to approval</li><li>Local business discounts including Cadogan Hall and King's Road Privilege Card</li><li>Staff engagement programme with year-round events</li><li>Three mental health first aiders available in the office</li></ul>We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.This lettings accountant position offers the chance to develop your property finance career within a prestigious Chelsea estate, supported by a benefits package that demonstrates genuine commitment to employee wellbeing and long-term career investment.

Rental Accounts Administrator 

Company OverviewJoin a growing property group as they expand their portfolio across key locations in the South East. They are seeking a dynamic Lettings Manager to lead residential and commercial lets across their growing portfolio.Position SummaryWe are looking for an experienced Lettings Manager to oversee the day-to-day lettings operations across a property portfolio covering multiple locations in the South East region. This hands-on leadership role requires someone who can manage lettings teams effectively, ensure high standards of customer service and compliance, and drive performance across multiple locations, with regular time spent visiting branches and properties.Key ResponsibilitiesStrategic &amp; Commercial Leadership<ul><li class="whitespace-normal break-words pl-2">Develop and implement the lettings strategy in line with business objectives</li><li class="whitespace-normal break-words pl-2">Drive revenue growth, profitability, and market share within the lettings portfolio</li><li class="whitespace-normal break-words pl-2">Analyse market trends, rental values, and competitor activity to inform pricing and strategy</li><li class="whitespace-normal break-words pl-2">Set and monitor KPIs, budgets, and forecasts for the lettings department</li></ul>Team Leadership &amp; Development<ul><li class="whitespace-normal break-words pl-2">Lead, manage, and motivate the lettings team to achieve and exceed targets</li><li class="whitespace-normal break-words pl-2">Recruit, train, and develop high-performing negotiators and managers</li><li class="whitespace-normal break-words pl-2">Conduct regular performance reviews, coaching, and appraisals</li><li class="whitespace-normal break-words pl-2">Foster a positive, professional, and customer-focused team culture</li></ul>Operations &amp; Compliance<ul><li class="whitespace-normal break-words pl-2">Oversee day-to-day lettings operations to ensure efficiency and consistency</li><li class="whitespace-normal break-words pl-2">Ensure full compliance with all relevant legislation and regulations (e.g. AML, Right to Rent, deposit protection, HMO requirements)</li><li class="whitespace-normal break-words pl-2">Implement and maintain best-practice processes and systems</li><li class="whitespace-normal break-words pl-2">Manage risk and resolve complex issues or escalated complaints</li></ul>Client &amp; Stakeholder Management<ul><li class="whitespace-normal break-words pl-2">Provide regular reports on arrears, current and upcoming vacancies and rental levels</li><li class="whitespace-normal break-words pl-2">Make regular inspections of the portfolio to provide input on asset management decisions</li><li class="whitespace-normal break-words pl-2">Issue relevant notices and coordinate credit control</li></ul>Marketing &amp; Business Development<ul><li class="whitespace-normal break-words pl-2">Work closely with Operations Team to promote lettings services and properties</li><li class="whitespace-normal break-words pl-2">Support new business generation and portfolio growth</li><li class="whitespace-normal break-words pl-2">Identify opportunities for cross-selling and additional revenue streams</li><li class="whitespace-normal break-words pl-2">Expand external services to other landlords</li></ul>Skills &amp; ExperienceEssential<ul><li class="whitespace-normal break-words pl-2">Proven senior-level experience within residential lettings</li><li class="whitespace-normal break-words pl-2">Strong leadership and people management skills</li><li class="whitespace-normal break-words pl-2">Excellent commercial awareness and negotiation ability</li><li class="whitespace-normal break-words pl-2">In-depth knowledge of lettings legislation and compliance</li><li class="whitespace-normal break-words pl-2">Strong analytical, organisational, and problem-solving skills</li><li class="whitespace-normal break-words pl-2">Excellent communication skills</li></ul>Desirable<ul><li class="whitespace-normal break-words pl-2">ARLA/Propertymark qualification or equivalent</li><li class="whitespace-normal break-words pl-2">Experience managing large or multi-branch lettings operations</li><li class="whitespace-normal break-words pl-2">Experience in build-to-rent or institutional portfolios</li></ul>Package &amp; Benefits<ul><li class="whitespace-normal break-words pl-2">Competitive salary commensurate with experience</li><li class="whitespace-normal break-words pl-2">Company vehicle or travel allowance</li><li class="whitespace-normal break-words pl-2">Performance-based bonuses</li><li class="whitespace-normal break-words pl-2">Professional development opportunities</li></ul>LocationThis role covers multiple locations across the South East. The successful candidate must be comfortable with regular travel between sites.

Leasing Manager

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