Job description
Responsibilities:
- Responsible for handling incoming customer queries by email and telephone
- Dispatch corresponding contractors to relevant issues
- Understand the key criteria for snags, including defects and damages
- Assume responsibility for resolving customers issues efficiently
- Maintain and update customer records in accordance with department protocols
- Build strong networks internally with customer relations, estate management and technical to ensure transparency and ease of communication
The ideal candidate will have:
- At least 6 months experience in the same role
- Very strong organisational skills
- Excellent communication skills - face to face and over the phone
- Knowledge of the purchasing process of buying off-plan
Salary: £32k
Job has Expired