Job Description: Property Manager

Location: Battersea and Nine Elms, London
Company Type: Estate Agency
Salary: £35,000 - £40,000

About the Company:
We are a dynamic and well-established property agency based in Battersea and Nine Elms. Established 10 years ago, we specialise in managing a portfolio of residential properties, primarily apartments located in the Battersea and Nine Elms area.

Role Overview:
We are seeking an experienced and proactive Property Manager to join our close-knit team. The successful candidate will oversee a portfolio of residential properties, ensuring the smooth operation of property management tasks.

Key Responsibilities:

• Oversee the management of 150-200 residential properties, mainly apartments in Battersea and Nine Elms.
• Liaise with tenants and landlords to ensure excellent customer service and satisfaction.
• Manage property maintenance, including coordinating with contractors and overseeing repairs.
• Handle tenancy renewals and rent arrears, ensuring timely payments and agreements.
• Conduct property inspections, with the help of a third-party contractor for check-ins and check-outs.
• Handling deposit returns.
• Ensure compliance with licensing and local property laws, maintaining up-to-date knowledge of industry regulations.
• Work alongside the in-house administrator who handles referencing, tenancy agreements, and compliance tasks.
• Use Alto as the CRM system for managing property portfolios and client interactions.
• Provide advice to landlords and tenants on relevant legislation and ensure properties are managed in line with ARLA standards.

Requirements:

• Ideally, ARLA qualified (or a strong understanding of current property laws and regulations).
• Previous experience in residential property management.
• Strong communication skills, with the ability to build rapport with landlords and tenants.
• A driving license is desirable but not essential.
• Fluency in Mandarin or Cantonese would be a significant advantage due to the client base.
• Experience using Alto or other CRM systems is preferred.

Benefits:

• Competitive salary ranging from £35,000 to £40,000.
• Opportunity to work in a supportive and growing company.

If you're a dedicated and enthusiastic Property Manager looking for your next challenge with a growing company, we'd love to hear from you!

• 20 days of paid annual leave, plus bank holidays. For each year of service, you'll earn an extra day of leave, with a maximum of 10 additional days.
• Workplace pension scheme
• Vitality Healthcare