Location: Central London (Hybrid - 3 days office / 2 days WFH)
Contract Type: Full-time, Permanent
Salary: £35-40,000 + Discretionary Bonus

About the Role

We are seeking a proactive and detail-driven Property Manager to join a growing Social Housing team within a fast-paced and expanding Asset Management business. With a focus on residential assets-ranging from serviced apartments to HMOs. You will be responsible for ensuring properties are compliant, well-maintained, and delivering excellent service to tenants across Greater London.

Reporting directly to the Director of Social Housing, this is a key role in overseeing the day-to-day operations and compliance of a diverse portfolio, managing repairs and maintenance, and supporting property-related projects.

This is a fantastic opportunity to join a close-knit, entrepreneurial team with ambitious growth plans and the chance to make a real impact on the quality of housing and community development.

Key Responsibilities

• Manage your own property portfolio, overseeing full tenancy lifecycle (check-ins/check-outs, inspections, dilapidations).

• Ensure properties comply with all relevant regulations and standards, including licensing and safety certifications.

• Coordinate and track repairs, maintenance, and Planned Preventive Maintenance (PPM).

• Respond to tenant queries and manage communications with internal teams and contractors.

• Prepare and maintain property records, audits, reports, and compliance documentation.

• Monitor property budgets and expenditures, including void periods and insurance claims.

• Raise purchase orders, work orders, and ensure cost-effective delivery of services.

• Work closely with internal departments (e.g. finance, maintenance) to ensure smooth operations.

• Deliver a high standard of customer service and professional support across the portfolio.

• Assist with project-based work, inspections, and team-wide initiatives as required.

What We're Looking For

Experience & Knowledge:

• Experience managing residential property portfolios, ideally within social housing or HMO environments.

• Strong understanding of housing law, compliance, and regulatory frameworks.

• Familiarity with ERP/property management systems such as Yardi, MRI, or Qube.

• Solid operational knowledge of asset and facilities management best practices.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Strong communication and interpersonal abilities.

• Comfortable working independently and as part of a team.

• Analytical mindset with a proactive, problem-solving approach.

• Able to manage multiple projects and priorities under pressure.

• Budget management and reporting experience.

Professional Qualifications:

• RICS (preferred) or working towards a relevant professional designation.

What We Offer

• 25 days holiday + UK public holidays

• Discretionary annual bonus

• Private Medical Insurance (Vitality)

• Company pension (salary sacrifice)

• Enhanced maternity pay (subject to eligibility)

• One paid professional membership per year

• Hybrid working model (3 days in-office, 2 days WFH)

• Dog-friendly office (1 day/week, policy-dependent)