Customer Service Coordinator - New Homes

3-Month Contract

Hybrid

Surrey

• £120-£135/day PAYE (equivalent to £30k-£35k)
• Leatherhead office + Fleet development (occasional site visits)
• Monday-Friday, 8am-5pm | Hybrid: 2 days office (Mon & Wed), 3 days flexible

Looking to use your organisation and people skills in a role where every day makes a difference?

Join a leading FTSE 100 housebuilder as a Customer Service Coordinator, supporting new homeowners and helping deliver a first-class customer journey.

You'll be the friendly first point of contact for residents, managing queries, coordinating defect resolutions, and liaising with contractors to keep everything running smoothly.

What's on offer?

• ASAP start - interviews happening now.

• Hybrid working (2 core days in Leatherhead office, Monday + Wednesday).

• Exposure to a flagship residential development in Fleet.

• Work with a supportive, professional team.

• Gain valuable experience in property, customer care, and defects management.

• Potential for extension/permanent opportunities.

What you'll be doing

• Handling customer queries by phone/email with professionalism and care.

• Tracking and coordinating property defects through to resolution.

• Liaising with contractors and on-site operatives.

• Supporting the Customer Service Manager to ensure a smooth homeowner experience.

We're looking for someone who:

• Is customer-focused, organised, and proactive.

• Communicates clearly and confidently.

• Thrives on problem-solving and keeping projects on track.

• Has excellent phone/email etiquette and attention to detail
  (Property or housing experience not required - the right attitude matters most!)

If you're motivated, people-oriented, and keen to step into the property sector, this is a fantastic short-term role with real long-term potential.

Apply today and be part of a company setting the standard for customer excellence in new homes.