🔑 Lettings Administrator (5+ Years' Experience)
📍 Hackney, East London | 💷 £35,000-£45,000 DOE | 🕘 Full-Time, Permanent | 📅 ASAP Start

A busy and fast-paced lettings office in East London is looking for an experienced Lettings Administrator to take ownership of the tenancy progression and renewals process. This is a rare opportunity to step into a senior admin role with real autonomy and a clear handover from the current postholder.

💼 The Role

You'll be the key contact for tenancy progression and lettings administration, handling everything from move-ins to renewals. You'll need to work efficiently, independently, and confidently in a busy environment where self-management is essential.

Key Responsibilities:

• Manage tenancy progression from offer to move-in using Goodlord

• Draft tenancy agreements, manage referencing, and oversee e-signing

• Coordinate pre-tenancy works (EICRs, GSCs, inventories, cleaning, furnishing)

• Register deposits and ensure full legal compliance

• Handle tenancy renewals and negotiations

• Maintain accurate records on Alto

• Notify utility providers and manage account transitions

• Track key handovers, tenancy changes, and compliance checks

• Maintain up-to-date licensing and legal documentation

✅ What We're Looking For

• Approx. 5 years' experience in lettings administration or tenancy progression

• Ideally from an independent agency background

• Goodlord experience is essential

• Strong organisational skills and an eye for detail

• Able to work at pace, independently, and without micromanagement

• Knowledge of Alto and Fixflo is an advantage

• ARLA-qualified candidates preferred

📌 Why Apply?

• A key role with responsibility and influence over admin processes

• Structured handover from the current administrator

• Join a growing company who allow their team autonomy

If you're an experienced lettings administrator looking for a new challenge in a dynamic and fast-paced environment, we'd love to hear from you