Job Title: Reservations Agent
Location: Hayes (Site-based)
Hours: 40 hours per week, Monday to Friday
Start Date: ASAP

As a Reservations Host, you will play a key role in the success of our Short Stay offering for members booking stays of 7-28 nights. This is a dynamic, multifaceted role ideal for someone who thrives on providing exceptional service, takes pride in their organisational skills, and is aligned with our values of integrity, care, and hospitality.

Requirements
* Prior experience working in a residential, hotel or co-living building or similar hospitality business.
* Strong multitasking and time-management skills in a fast-paced setting.
* Exceptional attention to detail and outstanding organisational ability.
* Excellent written and verbal communication and interpersonal skills.
* Confident with computer-based systems and online platforms.
* Flexible and adaptable with hours and responsibilities.
* High personal standards with a commitment to delivering quality.
* Passionate about the &Soul brand, mission, and values.