Block Manager

£40,000

Permanent - Full time

Watford, Hertfordshire

Summary

deverellsmith is working with an excellent Estates and Block Management company based in Watford. We are currently searching for a professional and customer-focused block management provider, committed to delivering a high standard of service to leaseholders, freeholders, and residents across our portfolio. We pride ourselves on efficiency, transparency, and proactive management to ensure the long-term success and value of our clients' developments.

We are seeking an experienced and organised Block Manager to oversee a portfolio of approximately 300 residential units. The successful candidate will be responsible for the full cycle of block management, ensuring the smooth day-to-day running of developments, adherence to compliance standards, and exceptional client service.

This is a fantastic opportunity for a motivated property professional looking to join a growing and supportive team.

Key Responsibilities

• Manage a portfolio of around 300 units across multiple residential blocks.

• Conduct regular site inspections and prepare detailed reports.

• Oversee maintenance works, including instructing contractors, obtaining quotations, and monitoring performance.

• Manage service charge budgets, expenditure, and financial reporting in partnership with the accounts team.

• Handle Section 20 notices and major works processes where required.

• Respond promptly and professionally to leaseholder, resident, and client enquiries.

• Ensure buildings remain fully compliant with health & safety legislation and fire safety standards.

• Maintain strong relationships with contractors, insurers, freeholders, and resident management companies.

• Contribute to continuous improvement of block management processes and customer experience.

About you

• Previous experience in residential block management is essential.

• Strong understanding of service charge budgeting, leases, and relevant legislation.

• IRPM qualification (or working towards) is highly desirable.

• Organised, proactive, and capable of managing a diverse workload.

• Excellent communication and customer service skills.

• Ability to build positive relationships with clients and contractors.

• Full UK driving licence and access to a vehicle for site visits.