Customer Data Validation Specialist - Hybrid - Central London

Location: St Paul's, London (Hybrid - 3 days in office / 2 days WFH)

• £26,000 - £30,000 / hourly rate, paid weekly
• Start Date: January 2026
• Contract: 3 - months minimum

About the Role

Are you confident on the phone, detail-oriented, and enjoy getting data in order?

Our client, a busy commercial property organisation in central London, is looking for a Customer Data Validation Specialist to join their team for a minimum 3 month contract, immediate start.

You'll play a key role in customer engagement, data quality, and administrative support, helping ensure that contact details are accurate and up to date. This is a hands-on, people-focused, high-impact role - perfect for someone who loves working with people and problem-solving.

Why this role?

• Work in a central London office with hybrid flexibility. St Paul's views, home office minimum 2 days per week.

• Join a small, supportive team where your contributions have real impact.

• Temporary contract with potential to extend or convert to permanent.

• Hands-on, varied work - no repetitive spreadsheets, real customer interaction.

• High visibility project: help improve the company's customer communications for years to come.

Key responsibilities:

• Conduct outbound customer calls to validate contact information.

• Handle light customer service enquiries (non-sales).

• Maintain and update CRM records and customer databases.

• Review inboxes and liaise with internal teams (including property managers) to fill gaps.

• Identify missing or incomplete data and ensure it's corrected.

• Support administrative tasks related to the customer portal and internal processes.

• Ensure accurate, high-quality data for reporting and operational purposes.

Skills & Requirements:

• Strong telephone and customer service skills.

• Experience in data validation, CRM systems, or contact centres.

• Confident with outbound calls and cold conversations.

• Attention to detail and methodical approach to data accuracy.

• Proactive, self-motivated, and able to work independently.

• Ability to handle difficult conversations with tact and professionalism.

• Comfortable with administrative and reporting tasks.

• Life experience and confidence preferred; property knowledge not required.