New Homes Customer Experience Assistant (Full-Time Contract)

East London | New Homes
£30,000-£35,000 equivalent (hourly rate + holiday pay)

Paid weekly

Looking for a full-time, customer-facing role in property - without the pressure of direct sales?

We're looking for a New Homes Customer Experience Assistant to support a high-profile residential development in East London. This is a front-of-house role where you'll be the first point of contact for visitors, setting the tone for a premium new homes experience.

• £30-35k equivalent pay + holiday pay
• Weekly pay (Fridays)
• Full-time hours, 10 - 6pm, 5 days per week, in a professional property environment
• No sales targets or commission pressure
• Strong potential to extend or go permanent
• Excellent career advancement for someone looking to pivot into luxury new homes

What you'll be doing:

• Welcoming visitors into the marketing suite and commercial area.

• Handling enquiries in person, via email, and through internal systems.

• Talking through key features of the development (pre qualifying before passing to sales team).

• Booking and managing viewing appointments.

• Passing qualified leads to the on-site sales consultants.

• Keeping accurate visitor and enquiry records.

• Supporting the sales team with admin - strong admin skills a must!

• Ensuring the suite always looks immaculate.

Who this role suits:

• New homes or off-plan property professionals.

• Property sales support / sales administrators.

• High-end concierge or front-of-house staff.

• Luxury retail or premium hospitality backgrounds.

What you'll need:

• Highly polished, professional presentation.

• Confident communication and strong IT skills.

• Ability to manage high enquiry volumes.

• Reliability and flexibility to work shift patterns that will include weekends.

Role details

• Fixed contract, 3 months approx - Jan-March.

• Start: ASAP / early January

• Hours: 9:30am-6:00pm

• 7-day rota

• Interviews via Teams ASAP