Luxury Night Concierge

£34,000-£38,000 + Benefits
Fulham, West London | 4 on / 4 off nights

Looking for a night concierge role that's calm, well-run and genuinely values its people?

This is a premium residential night concierge position in one of Fulham's most beautiful private communities - ideal for someone who enjoys responsibility, building rapport with residents, and working in a quieter, more considered night environment.

Why this role stands out

• Excellent work-life balance - 12-hour shifts on a 4 on / 4 off rota.

• Supportive management - people-first leadership that genuinely cares.

• Luxury but calm setting - high-end interiors, respectful residents, no chaos.

• Stability - long-term role in a well-established, professional team.

• Time to do the job properly - nights are steady, not frantic.

The Role: Night Concierge

You'll be the reassuring overnight presence for residents and guests, responsible for front-of-house service, safety and smooth overnight operations.

Key responsibilities include:

• Welcoming residents and guests and providing a warm, professional service.

• Being the first point of contact for overnight enquiries or requests.

• Carrying out regular building, security and safety checks.

• Managing bookings, access and resident queries.

• Supporting with light IT or system queries.

• Maintaining immaculate presentation of shared areas.

• Assisting with valet parking when required (driving licence essential).

What we're looking for

• Experience in luxury concierge, hospitality, hotels, guest services or premium residential.

• Calm, polished and confident manner.

• Naturally observant and security-aware.

• Strong communication skills and emotional intelligence.

• Comfortable working independently overnight.

• Good IT awareness and attention to detail.

Package & Benefits

• £34,000-£38,000 salary (depending on experience).

• 20 days' holiday + 10 paid sick days.

• Performance-related bonus.

• Retail discounts & wellbeing benefits.

• Annual health screening.

• Supportive team culture and a manager who has your back.

If you're looking for a luxury night concierge role with balance, stability and genuine respect, this is one of the best opportunities in West London.