We are looking for a Customer Service Advisor to join a friendly student accommodation team at Park House, Southampton, a small, close-knit 140-bed site in the city centre.

This is a varied, front-of-house role, ideal for someone who enjoys working with people from different backgrounds and creating a welcoming, supportive environment for students living away from home.

Part time: 20 hours per week / Monday-Friday 1-5pm.

Key Responsibilities

• Acting as the first point of contact for students, visitors and parents
• Providing friendly, day-to-day customer service and support to residents
• Managing parcel deliveries and collections
• Handling general enquiries and student requests in a timely manner
• Conducting viewings for prospective students and their families
• Keeping communal areas clean, tidy and presentable
• Taking a hands-on approach to ad-hoc tasks around the building
• Working closely with the wider property and maintenance teams to resolve issues

About You

• Friendly, approachable and confident when dealing with people
• Strong communication and customer service skills
• Hands-on with a positive 'no job too small' attitude
• Organised, reliable and able to manage tasks independently
• Comfortable working on-site in a busy, people-focused environment

What's on Offer

• Part-time, permanent position
• Supportive and friendly team environment
• Stable role within a well-known national student accommodation provider
• Varied, people-centred role with plenty of interaction
• Ideal for candidates with customer service, hospitality or front-of-house experience
• £12.21 p/hr