Job Title: Housing Defects & Compliance Officer
Location: Southend - Travel based role
Salary: £37K + Bonus - Monday-Friday
Reports to: Head of PRS and Head of Works and Compliance

Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a Housing Defects & Compliance Officer to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition.

Key Responsibilities

• Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions.

• Identify maintenance requirements and defects, recommending both remedial and preventative solutions.

• Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed.

• Monitor ongoing compliance with council licensing and Health & Safety regulations, escalating high-risk or unresolved issues to senior management.

• Perform routine property inspections to flag early-stage defects and safeguard tenant welfare.

• Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns.

Skills & Experience

• At least 2 years' experience in property defect identification and compliance.

• Experience in property inspections, ideally within the PRS (Private Rented Sector).

• Strong understanding of Health & Safety regulations and council licensing requirements.

• Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities.

• Strong attention to detail and the ability to make informed decisions independently.

• Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous.

Qualifications

• GCSEs in English and Maths (C+).

• Industry-related qualifications desirable but not essential.

• Full UK Driving Licence required.

This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio.

Interested? Apply today and take the next step in your property compliance career.