Are you friendly, proactive and great with people? Looking for an immediate role where every day is different? We're recruiting a Customer Service Advisor to join a fantastic student accommodation site in Cheltenham.

Hours : Monday - Thursday , 9am - 17.30 (30 hours per week)

Salary : £12.21 per hour

About the Role

As the on-site point of contact, you'll be the friendly face that helps create a brilliant living experience for students. You'll be based at the property and support residents, visitors and prospective tenants with everything they need, including:

• Welcoming students, answering queries and providing day-to-day support
• Managing parcel deliveries and collections
• Handling student requests and general enquiries
• Conducting viewings for prospective students and parents
• Ensuring communal spaces stay tidy and presentable
• Liaising with the wider property team to resolve issues quickly and efficiently

About You

We're looking for someone who:

• Has great communication and customer service skills
• Enjoys helping people and solving problems
• Is organised, confident and reliable
• Is comfortable working on-site in a busy, people-focused environment
• Can start immediately and is happy with an ongoing temporary position

Why You'll Love This Role

• Join a friendly, supportive team within a well-known national PBSA provider
• Great company culture and positive working environment
• Varied, people-centred role with plenty of interaction
• Perfect for someone who enjoys a front-of-house or community-focused position