Property Assistant (Estates)-Borehamwood

£30,000-£35,000 | Monday-Friday 9am-5pm | Office-Based

Step into a property role where your organisation genuinely matters.

If you're a Property Assistant, Block Administrator or Estates Administrator who enjoys keeping complex processes on track, this is a role where you'll have real ownership: not just inbox management.

You'll join a leading boutique property managment company in important stage of operational improvement. The Estates & Operations team is modernising how it works: strengthening managing agent relationships, tightening compliance tracking, improving reporting, and building smarter systems. You'll be part of that evolution from day one.

Why join?

• Be part of a team actively improving how estate management is delivered.

• Work directly with an experienced Director who values operational excellence.

• Join a stable but evolving property group managing £1bn+ assets.

• 23 days holiday plus bank holidays.

• Discretionary bonus, pension, death in service.

• Onsite parking.

• Employee Assistance Programme.

• Team events and away days.

What you'll be doing

Working closely with the Estate Manager and Director of Estates & Operations, you'll support a large UK residential leasehold portfolio (100,000+ properties) by:

• Managing compliance tracking and reporting.

• Maintaining accurate estate and leasehold records.

• Overseeing complaint logging and process tracking.

• Chasing managing agents and ensuring actions are followed through.

• Preparing and issuing letters and key documentation.

• Supporting leasehold consents and certificates.

• Monitoring KPIs and internal workflows.

• Reviewing and tracking management agreements.

• Supporting debtor query processes.

• Using Simarc's bespoke property management system to maintain data integrity.

You'll need to stay organised, prioritise confidently, and ensure nothing slips through the cracks.

What we're looking for

Essential:

• Up to 2 years' experience as a Property Assistant, Block Administrator, or in estate management administration.

• Experience within a managing agent or block management environment.

• Strong understanding of leasehold estates and compliance processes.

• Confident using Microsoft 365 (Excel, Outlook).

• Proven ability to manage high volumes of work independently.

Desirable:

• Experience working with managing agents in leasehold.

• ATPI (or willingness to work towards - supported by the business).

• Full driving licence.

We're especially keen to meet people who can clearly explain:

• What they personally manage

• The volume of properties/work they handle

• How they track compliance

• How they stay organised under pressure

This is an office-based role in Borehamwood, ideal for someone who enjoys being embedded in a busy, collaborative property team.

If you want a permanent property role where you can take ownership, improve processes, and grow with a business investing in its Estates function, we'd love to hear from you!