Key Responsibilities (not limited to)

• In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation.
• Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences.
• Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works.
• Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings.
• Co-ordinate resident engagement requirements at site level.
• Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities.
• Assist with the collation of technical information required as part of response to resident enquiries and complaints.
• Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system.
• Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record.
• Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services.
• Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER.
• Maintain trackers for compliance and building safety related remedial and improvement actions.
• Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate.
• When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case.
• Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings.
• Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes.

Key Values

Qualifications, Experience and Role Requirements

Essential

• Technical awareness of building safety and compliance legislation and best practice
• Knowledge of SFG20 standards and how these are practically delivered to residential buildings
• Extensive experience of utilising the full Microsoft Office suite
• Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting
• Previous experience of records management
• A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings
• Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building
• Excellent verbal and written communication skills
• Strong interpersonal skills to build effective relationships internally and externally
• Strong IT skills that have been applied in a previous building safety / facilities management role
• Proficiency for absorbing new information and the ability to share that knowledge with others
• Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met
• Ability to work independently and manage your own schedule
• Strong attention to detail
• Proactive and helpful attitude
• Ability and willingness to visit properties across the UK as required

Desirable

• NEBOSH Level 3 Certificate in Fire Safety or equivalent
• Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body
• Good knowledge of compliance requirements for facilities management operations (hard and soft services)
• Knowledge of pass / fail criteria for passive fire protection systems
• A sound understanding of the workings of active fire safety systems
• Experience of undertaking building safety audits in high-rise multi occupied residential buildings
• Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards
• Ability to manage contractors effectively ensuring required outputs and best value for the business
• Strong negotiation skills