We're working with Collegiate, one of the UK's leading PBSA providers to appoint a General Manager for a fantastic 590-bed site, Athena Hall, in Ipswich.

You'll take full ownership of the day-to-day running of the site - leading your team, keeping operations running smoothly, and creating an environment where both residents and colleagues can thrive. It's a role for someone who brings energy, presence, and a genuine passion for people.

You'll be the driving force behind the building - setting the tone, building a strong team culture, and making sure every detail of the resident experience is delivered to a high standard. While you'll have responsibility for performance and occupancy, your focus will be on running a well-organised, welcoming, and high-performing site.

The role

• Lead and support your on-site team, creating a positive, accountable and engaged working environment.
• Take full ownership of the day-to-day operations of the site, ensuring everything runs smoothly and efficiently.
• Oversee facilities, compliance, health & safety and supplier relationships, maintaining high standards across the building.
• Be a visible and approachable leader, supporting both your team and residents in a fast-paced environment.
• Create a strong sense of community, ensuring residents feel safe, supported and at home.
• Work closely with internal teams and local partners to keep the site performing well and well-connected.
• Contribute to occupancy and performance goals through strong operational delivery and resident satisfaction.

About you

• Proven experience in running operations and leading teams, ideally within PBSA, residential property, hospitality, or another service-led environment.
• A people-first leader who brings energy, positivity and a hands-on approach to management.
• Highly organised and proactive, with the ability to juggle priorities and stay calm under pressure.
• Someone who takes pride in standards, team culture and the overall environment they create.
• Commercially aware, with an understanding of how strong operations support overall site performance.

What's on offer

• A competitive salary and benefits package.
• Full ownership of a site in Ipswich
• Development and progression opportunities with a fast-growing, market-leading PBSA operator.
• The chance to shape a positive living experience for students while leading a motivated, close-knit team.

This role is ideal for someone who enjoys being on the ground, leading from the front, and making a tangible difference every day - someone who thrives on variety, people interaction, and keeping things running at their best.