JOB DESCRIPTION
Maintenance Coordinator
Salary: £27,000 - £30,000
Hours: Monday - Friday, 9:00am - 5:00pm
Location: Fully office-based

Overview
Our client are a busy and growing property management company seeking a proactive and organised Maintenance Coordinator to join our team. This is a fast-paced role where you will be responsible for managing maintenance across a large residential portfolio, ensuring issues are handled efficiently and to a high standard.
You will be a key point of contact for tenants, contractors, and internal teams-keeping everything running smoothly and ensuring excellent service delivery.

Key Responsibilities

• Handling incoming calls and maintenance queries from tenants
• Coordinating and managing all maintenance jobs across a portfolio of approximately 400 properties
• Scheduling and overseeing the daily workload of maintenance contractors
• Booking and managing maintenance works for new tenant move-ins
• Liaising with tenants to provide updates and resolve issues promptly
• Obtaining and reviewing quotes for works and ordering required materials
• Processing and managing invoices related to maintenance works
• Conducting and coordinating property inspections where required
• Managing administrative tasks such as meter readings and CCTV-related queries
• Maintaining accurate and up-to-date records using internal systems and Excel spreadsheets
• Acting as the first point of contact for complaints and resolving them professionally
• Providing cover for other Maintenance Coordinators during periods of absence

Requirements

• Previous experience in a property management or maintenance coordination role preferred
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills, both written and verbal
• Confident handling a high volume of calls and queries
• Ability to work well under pressure in a fast-paced environment
• Good problem-solving skills and a proactive approach
• Strong attention to detail
• Competent in Microsoft Excel and general IT systems

What We're Looking For
We're looking for someone who is reliable, hands-on, and thrives in a busy environment. You'll need to be a strong communicator who can juggle multiple responsibilities while maintaining a high level of customer service.

If you're looking to build your career in property management within a supportive and dynamic team, please reach out