Assistant Manager - Build-to-Rent

Location: Salford
Salary: £30,000 - £35,000
Hours: 45 hours per week
Contract: Full-time, Permanent

The Opportunity

I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity.

This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance.

You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community.

The Role

Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence.

This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination.

Key Responsibilities

• Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy
• Assisting with leasing activity, including viewings and converting enquiries
• Acting as a key point of contact for residents, delivering a high level of customer service
• Coordinating day-to-day operations to ensure smooth running of the building
• Supporting rent collection, invoicing, and basic financial administration
• Assisting with health & safety compliance and maintaining accurate records
• Working alongside maintenance teams to manage PPM and reactive works
• Supporting resident engagement initiatives, including events and community-building activities
• Assisting with social media and marketing initiatives to drive occupancy and engagement
• Supporting efficient move-in and move-out processes

About You

• Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment
• Strong customer service skills with a resident-first mindset
• Highly organised with the ability to manage multiple priorities
• Confident communicator, both face-to-face and in writing
• Proactive, hands-on, and solutions-focused
• A team player with a strong sense of ownership and accountability
• Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial
• Competent with Microsoft Office (Word, Excel, Outlook)

Why Apply?

• Opportunity to join a growing and reputable operator within the living sector
• Exposure to all aspects of BTR operations and resident experience
• Clear scope for progression and career development
• Work within a modern, amenity-rich residential environment
• Be part of building a genuine community, not just managing a building