Tenancy Specialist

North London | Office-Based | £29,000-£32,000

The Opportunity

An independent, forward-thinking property business is looking for a Tenancy Specialist to join their team. With a relaxed, non-corporate feel but a highly professional and technology-driven approach, the business delivers a high standard of service without being overly target-driven.

This is a fast-paced, high-volume role at the centre of the lettings team, offering real responsibility and the opportunity to grow.

The Role

You'll manage the tenancy journey from offer agreed through to move-in, ensuring a smooth, compliant, and well-organised process for both residents and owners.

Initially focused on new deals, the role will expand into renewals and wider tenancy coordination over time.

Key responsibilities include:

• Progressing new tenancies from offer through to move-in
• Coordinating and chasing referencing (credit, employment, landlord checks)
• Preparing tenancy agreements and supporting documentation
• Ensuring all compliance requirements are met (Right to Rent, deposits, certificates)
• Registering deposits and issuing prescribed information
• Managing communication with residents and owners throughout
• Coordinating inventories, check-ins, and handovers to property management
• Maintaining accurate records using systems such as Reapit and Goodlord

What to expect:

• A high-volume environment
• A role that requires strong organisation and attention to detail
• Close collaboration with a supportive and experienced team

About You

This role suits someone who is organised, proactive, and thrives in a busy environment.

You will likely be:

• Highly detail-oriented with strong administrative skills
• Comfortable working under pressure and managing multiple tasks
• A confident communicator with a customer-first mindset
• Professional, but also personable and team-focused
• Positive, energetic, and keen to get involved

Experience:

• Property or lettings experience is preferred, but not essential
• Familiarity with Reapit and/or Goodlord is a bonus
• Transferable experience in a fast-paced, process-driven role will be considered

The Environment

• Independent business
• Collaborative, social team with a non-corporate culture
• Not target-heavy, but high standards and high volume
• Regular socials (quarterly events, quizzes, drinks)
• Ongoing training

This is an excellent opportunity to join a modern, well-run agency where you'll be supported, trusted, and given room to grow within a genuinely positive team environment.

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