Are you knowledgeable about HMO licensing and passionate about compliance and customer service? We have a fantastic opportunity for an HMO Licensing Consultant to join a growing team!

In this role, you'll be at the forefront of ensuring our lettings portfolio remains fully compliant, working closely with landlords, tenants and property managers to deliver an excellent standard of service.

📋 What you'll be doing:
* Auditing lettings portfolios to identify properties requiring HMO, Additional or Selective licences
* Keeping landlords informed of new and upcoming licensing schemes
* Reviewing safety checks and certificates for HMO properties
* Liaising with landlords, tenants, property managers and contractors to ensure maintenance is completed to a high standard
* Overseeing remedial works and post-completion inspections
* Maintaining accurate CRM records and databases
* Developing and maintaining strong technical knowledge of licensing conditions and HMO legislation
* Building excellent relationships with landlords to support repeat business
* Using platforms such as Fixflo, Kamma and Goodlord

✅ What we're looking for:
* A solid understanding of HMO licensing requirements and processes
* Experience delivering exceptional customer service to landlords and tenants
* Excellent written and verbal communication skills
* Highly organised with strong attention to detail
* Resilient, tenacious and able to work under pressure
* Able to manage your own workload effectively and work with limited supervision
* A professional, credible approach with the ability to build trust quickly

This is a brilliant opportunity for someone who thrives in a compliance-focused environment and wants to grow their expertise in HMO licensing.