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<h1>Site Manager Salary Guide</h1>

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<h3>Our specialist recruitment areas</h3>

<h1>Front of House Team Lead - New Build - Leeds</h1><p><br /><strong>Leeds | £31,000 p.a (£15.00 per hour + holiday pay)  <br /> Weekly pay | ASAP start, 4-6 weeks contract with view to go perm. </strong><br /><br />Location: Leeds,  LS1 </p><h3>Looking for a great opportunity to step into a standout new-build development?</h3><h3><br /><span style="font-size: 8pt;"><strong>We're looking for a polished, personable Front of House professional to join an exciting new-build residential development in Leeds for an immediate start contract.</strong></span></h3><h3><br /><span style="font-size: 8pt;"><strong>This is an ideal opportunity for someone currently working in concierge, luxury hospitality, hotels, serviced apartments or residential who is ready to take the next step and gain valuable experience within a premium residential environment.</strong></span></h3><h3>What's in it for you?</h3><ul><li>Weekly pay</li><li>Monday-Friday, 9am-6pm</li><li>Opportunity to get a foot in the door of a high-quality new-build development</li><li>Potential for occasional Saturday hours *(paid back in lieu)</li><li>Immediate start available</li></ul><h3>The Role<br />You'll be the <strong>face of the development</strong>, delivering a first-class service to residents and visitors and helping ensure the building runs smoothly day to day. <br />You'll be responsible for:</h3><ul><li>Providing a warm, professional front-of-house / concierge service</li><li>Welcoming and assisting residents, visitors and contractors</li><li>Managing parcels and deliveries</li><li>Handling enquiries and ensuring residents receive a great service</li><li>Hosting visitors and supporting the wider resident experience</li><li>Monitoring the site and escalating issues appropriately</li><li>Following building, Health &amp; Safety and emergency procedures</li></ul><h3>We're looking for someone who:</h3><ul><li>Is confident, polished and genuinely customer-focused</li><li>Can work independently and take ownership</li><li>Is calm, organised and professional under pressure</li><li>Takes pride in maintaining high standards</li></ul><p><strong>Experience with fire panels, emergency procedures or building safety is highly desirable</strong>, making this particularly suited to candidates from hotel or similar operational environments.</p><p><br />If you're an experienced Concierge or Front of House professional looking for a <strong>step up into a premium residential setting</strong>, we'd love to hear from you. <br /><strong>Apply now for immediate consideration.</strong></p>

Front of House Team Lead - New Build - Leeds

<h2>Aftercare Executive </h2><h3>Role Summary</h3><p>The Aftercare Executive is the main point of contact for customers reporting defects during their warranty period. The role combines <strong>customer service, case management, team supervision and administration</strong>, ensuring defects are resolved efficiently and within agreed KPIs.</p><h3>Key Responsibilities</h3><ul><li><strong>Team supervision:</strong> Oversee Aftercare Coordinators, monitor workloads and KPIs, provide coaching and support, and handle complex or escalated cases.</li><li><strong>Customer service:</strong> Respond professionally to customer queries and defects via phone, email and WeChat; investigate issues and coordinate with contractors and internal teams to achieve timely resolutions.</li><li><strong>Case management:</strong> Monitor open defects, arrange appointments and resources, follow up on outstanding issues and ensure cases are closed promptly.</li><li><strong>Systems &amp; administration:</strong> Maintain accurate records, correspondence and reports in Salesforce and other trackers; manage shared inboxes and customer communications.</li><li><strong>Coordination:</strong> Work closely with construction, design, quality, aftercare and customer service teams to resolve issues effectively.</li><li><strong>Projects:</strong> Lead coordination of defects or works affecting multiple properties where required.</li><li><strong>Customer experience:</strong> Support handovers, home demonstrations, post-completion activities and customer feedback initiatives.</li><li><strong>Process improvement:</strong> Identify opportunities to improve efficiency, service quality and team processes.</li><li><strong>General support:</strong> Provide cover during absences and undertake other reasonable duties as required.</li></ul><h3>Essential Skills &amp; Experience</h3><ul><li>Strong customer-focused approach and excellent communication skills.</li><li>Experience supervising or supporting colleagues in <strong>customer service or aftercare</strong>.</li><li>Excellent telephone, written and interpersonal skills.</li><li>Strong organisation, attention to detail and ability to meet deadlines.</li><li>Good problem-solving skills and confidence handling escalations and competing priorities.</li><li>Ability to influence and coordinate others to achieve results.</li><li>Proficient in <strong>Microsoft Office and Salesforce/CRM systems</strong>.</li><li>Ability to build effective relationships across multiple teams.</li></ul><h3>Desirable</h3><ul><li>Experience in <strong>property, construction or residential aftercare</strong>.</li><li>Previous supervisory experience.</li><li>Basic understanding of building/construction terminology.</li></ul><h3>Key Behaviours</h3><p>The successful candidate will be:</p><ul><li><strong>Decisive and delivery-focused</strong></li><li><strong>Clear and adaptable in communication</strong></li><li><strong>Collaborative and reliable</strong></li><li><strong>Proactive and solutions-focused</strong></li><li><strong>Curious and willing to learn</strong></li><li><strong>Confident in challenging issues and addressing problems</strong></li><li><strong>Passionate, resourceful and positive</strong></li></ul>

Senior Aftercare Executive 

<h2 dir="ltr"> </h2><h3 dir="ltr">The Company</h3><p dir="ltr">A multi award winning independent estate agency specialising in residential sales, lettings and property management across London. With offices serving Prime Central London and Tower Bridge, the business combines personable service, expert local knowledge and genuinely modern marketing to present homes beautifully and connect them with the right buyers and tenants.</p><h3 dir="ltr">The Role</h3><p dir="ltr">My client is looking for a creative, organised and commercially minded Social Media Content Creator &amp; Videographer to bring their properties, people and neighbourhoods to life. You will own the day to day creation of social first content, from ideas and filming through to editing, publishing and performance reporting, while helping to grow the brand and generate meaningful engagement and enquiries.</p><p dir="ltr">The role is based in Central London and involves regular travel to properties and neighbourhood locations across Greater London. Some flexibility for remote planning and editing may be available by agreement.</p><h3 dir="ltr">Key Responsibilities</h3><ul dir="ltr"><li>Plan and maintain a content calendar aligned with property launches, market updates, campaigns and business priorities</li><li>Film high quality property tours, agent led walkthroughs, neighbourhood features, thought leadership and behind the scenes content</li><li>Edit engaging short form video for Instagram Reels, TikTok, YouTube Shorts and other relevant channels, adapting aspect ratios, captions, hooks and pacing for each platform</li><li>Create complementary photography, graphics, copy and stories that reflect the brand's tone of voice and visual identity</li><li>Direct colleagues and contributors on camera, helping them deliver confident, natural and informative performances</li><li>Manage day to day publishing, scheduling and community engagement across social media channels</li><li>Monitor trends, competitor activity and platform developments, translating relevant opportunities into original content ideas</li><li>Track reach, engagement, follower growth, website traffic and enquiries, providing clear monthly insights and recommendations</li><li>Maintain an organised library of footage and creative assets, with appropriate permissions and usage records</li><li>Work closely with sales, lettings, property management and leadership colleagues to deliver accurate, compliant and timely content</li><li>Support occasional events, paid campaigns and wider marketing projects as required</li></ul><h3 dir="ltr">What We're Looking For</h3><ul dir="ltr"><li>A strong portfolio of social first video and content creation; property, interiors, hospitality or lifestyle experience is advantageous</li><li>Outstanding shooting and editing of vertical video, with an excellent eye for composition, lighting, sound and detail</li><li>Proficiency with relevant editing tools such as Adobe Premiere Pro and CapCut</li><li>Good working knowledge of Instagram, TikTok, YouTube and social media publishing or analytics tools</li><li>Strong written English and the ability to turn property information into clear, engaging captions and scripts</li><li>A practical understanding of brand consistency, copyright, music licensing, consent, privacy and responsible property marketing</li><li>Excellent organisation and time management, with the ability to manage several shoots and fast turnaround deadlines</li><li>A confident, professional manner with colleagues and on camera contributors</li><li>Self motivation, curiosity and sound creative judgement, balanced with a willingness to receive feedback</li><li>Ability to travel efficiently across Central and Greater London for shoots</li></ul><h3 dir="ltr">Desirable Skills</h3><ul dir="ltr"><li>Experience of filming premium residential property and interiors</li><li>Working knowledge of Adobe Premiere Pro</li><li>Experience with social campaigns, lead generation or content led brand growth</li></ul><h3 dir="ltr">What Success Looks Like</h3><ul dir="ltr"><li>A consistent flow of distinctive, high quality content delivered on a tight schedule</li><li>Growing engagement and audience reach, building followers on Instagram and YouTube to 100k within three years</li><li>More qualified enquiries and stronger visibility for instructions, properties and local expertise</li><li>Colleagues who feel supported and confident when appearing on camera</li><li>Clear reporting that improves content decisions and demonstrates commercial value</li></ul><h3 dir="ltr">Working Arrangements &amp; Benefits</h3><ul dir="ltr"><li>London based, with regular location shoots and agreed flexibility for remote editing or planning</li><li>Competitive salary of <strong>£27,000 to £32,000,</strong> dependent on experience</li><li>Creative ownership within a supportive, ambitious and collaborative team</li><li>Opportunities to build a standout property marketing portfolio and develop with the business</li><li>Apple MacBook Pro and Adobe Premiere Pro provided</li><li>Sony FX30 and DJI gimbal provided</li></ul><h3 dir="ltr">How to Apply</h3><p dir="ltr">Please send your CV, a brief covering note and links to a relevant portfolio or showreel. Where possible, include examples of short form social video and explain your contribution to concept, filming, editing and publishing. Shortlisted candidates may be asked to complete a concise, role relevant creative task.</p>

Social Media Content Creator & Videographer

<p><strong>Role Overview</strong><br />As the onsite Building Manager, you will be the primary point of contact for residents, contractors, leasing partners, and visitors. You will take ownership of the day-to-day operation of the building, ensuring an exceptional resident experience while maintaining high operational, compliance, and service standards.</p><p>This is a hands-on role within a small and agile Build to Rent community. You will be responsible for community engagement, tenancy progression, maintenance coordination, contractor management, compliance monitoring, and supporting leasing performance. Working closely with the Asset Manager, you will contribute to resident satisfaction, occupancy performance, and the overall success of the asset.</p><p><strong>Key Duties and Responsibilities</strong></p><p><br /><strong>*</strong> Act as the first point of contact for all resident enquiries and service requests.<br />* Deliver a high-quality resident experience and maintain strong resident relationships.<br />* Manage and coordinate maintenance requests through to satisfactory completion.<br />* Liaise with and supervise external contractors.<br />* Monitor compliance requirements and internal compliance scoring.<br />* Manage tenancy progression including move-ins, renewals and move-outs.<br />* Work with appointed leasing agency partners and support pricing discussions with the Asset Manager.</p><p><strong>Community Engagement &amp; Resident Experience</strong></p><p><br />* Develop and deliver resident events and initiatives.<br />* Promote resident satisfaction and retention.<br />* Manage resident communications and feedback.</p><p><strong>Leasing &amp; Occupancy Management</strong></p><p><br />* Liaise with appointed external leasing agency partners.<br />* Monitor occupancy and leasing performance.<br />* Support pricing recommendations and market intelligence.</p><p><strong>Maintenance, Contractor Management &amp; Asset Care</strong></p><p><br /><strong>* </strong>Coordinate planned and reactive maintenance.<br />* Monitor contractor performance and standards.<br />* Conduct routine property inspections.</p><p><br /><strong>Compliance, Health &amp; Safety</strong></p><p><br />* Support statutory compliance obligations.<br />* Maintain compliance records and trackers.<br />* Conduct regular health and safety inspections.</p><p><br /><strong>Customer Service</strong></p><p><br />* Provide outstanding service to residents and visitors.<br />* Act as an ambassador for the building and ownership team.</p><p><br /><strong>Key Performance Indicators</strong></p><p><br />* Occupancy and leasing performance.<br />* Resident satisfaction and retention.<br />* Maintenance response times.<br />* Compliance audit scores.</p><p><br /><strong>Skills, Experience &amp; Qualifications</strong></p><p><br />* Property management or BTR experience.<br />* Strong communication and customer service skills.<br />* Experience managing contractors and maintenance activities.</p><p><br /><strong>Personal Attributes</strong></p><p><br />* Professional and approachable.<br />* Proactive and solutions-focused.<br />* Commercially aware.</p>

Building Manager

<h1> </h1><p>Are you a qualified accountant with strong statutory accounts experience looking for your next contract opportunity? We are working exclusively with a leading London-based organisation to recruit a Financial Accounting Manager on a 9 month fixed term contract.</p><p> </p><h2>The Role</h2><p>This is a pivotal position within a busy Group Finance function, with primary responsibility for managing the end-to-end production of a high volume of statutory accounts ahead of a Summer 2027 filing deadline. You will coordinate the external audit process across a significant number of entities, liaise with the Group Tax team on statutory disclosures, and support the wider team with month-end close and the production of the Group's Annual Report and Accounts.</p><p> </p><p>This is a technically demanding role that requires someone who can hit the ground running, manage a complex timetable across multiple entities, and maintain the highest standards of accuracy throughout. Ideally we are looking for someone that has experience working in the property/real estate sector.</p><p> </p><h2>Key Responsibilities</h2><ul><li>Managing the production of circa 150 statutory accounts across the Group in accordance with IFRS</li><li>Coordinating external audit across approximately 50 entities</li><li>Supporting month-end close, reconciliations and financial reporting</li><li>Liaising with internal and external stakeholders including auditors, lenders and investors</li><li>Contributing to systems and process improvements across the finance function</li></ul><p> </p><h2>What We're Looking For</h2><ul><li>ACA or ACCA qualified</li><li>Strong technical accounting knowledge with solid IFRS experience</li><li>Practice background, ideally from an audit environment, first move out of practice or early post-qualified industry experience welcome</li><li>Proven experience preparing or auditing statutory accounts across multiple entities</li><li>Highly organised with the ability to manage high volumes of work under pressure</li><li>Experience with Caseware is advantageous - training will be provided</li><li>Strong Excel skills and confidence across finance systems</li></ul><p> </p><h2>The Opportunity</h2><p>This is a fantastic contract role for someone who thrives in a technically rigorous environment and wants to make a real impact during a critical reporting period. The organisation offers a collaborative team culture and a genuine opportunity to add value from day one.</p>

Financial Accounting Manager - Property/Real estate

<p dir="ltr"><strong>The Purpose</strong></p><p dir="ltr">This role will support facilities management within a large residential rental development with communal facilities that include a co-working lounge, gym, gardens, movie room and car park.</p><p dir="ltr">The Maintenance Operative is responsible for delivering an efficient maintenance service that meets residents' needs and delivers excellent customer service.</p><p dir="ltr">This is a customer-facing onsite role, completing planned, preventative, and reactive maintenance activities in line with the brand's vision &amp; values, providing an excellent quality and high value residential environment for a wide mix of residents, occupiers, and visitors.</p><p dir="ltr"><strong>Key Responsibilities</strong></p><p dir="ltr"><em>Facilities Management</em></p><ul dir="ltr"><li>Carry out the day-to-day reactive and preventative maintenance of the building</li><li>Work with the Facilities Manager to ensure compliance with current Fire and Health &amp; Safety regulations</li><li>Support the Facilities Manager with the defect process with the Developer</li><li>Exercise initiative in responding to maintenance issues, liaising effectively with the Facilities Manager and other colleagues and considering impact on residents</li><li>Provide support for electrical/plumbing repairs throughout the property</li><li>Share responsibility for the regular Health &amp; Safety checks in the building including fire alarms and emergency lighting checks</li><li>Undertake regular building patrols around the common areas and flats to identify any maintenance requirements or Health and Safety risks, and complete all resultant actions in accordance with the core operating procedures</li><li>Carry out pre-move-in checks and scheduled flat inspections and recording of same, completing all resultant actions in a timely manner</li><li>Log and monitor all maintenance issues that arise within the property using the relevant software</li><li>Support in carrying out compliance with Planned and Reactive Maintenance procedures, ensuring that the building is safe for both residents and employees</li><li>Assist with the general upkeep of the property (cleaning, waste management, external landscaping, etc.); carry out flat turnarounds and undertake redecorating of rooms and communal areas after the first 12 months of mobilisation of the scheme (some weekend work required)</li><li>Assist with building actions to meet ESG targets and ambitions</li><li>Adhere to operating processes, business systems and standards</li></ul><p dir="ltr"><em>Key Performance Indicators:</em> Annual Fire and Health &amp; Safety Risk Assessments · NOI Performance · Company ESG Targets · QUOODA Compliance</p><p dir="ltr"><em>Customer Service</em></p><ul dir="ltr"><li>Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors</li><li>Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs</li><li>Always seek ways to exceed residents' service expectations</li><li>Ensure resident issues and service requests are addressed within 24 hours</li><li>Proactively find ways to help residents maintain and take care of their apartments, giving guidance and assistance where required</li><li>Assist with management of third-party contractors to ensure completion of work and adherence to site health and safety procedures</li><li>Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme</li><li>Be a true ambassador of the brand and what it stands for</li></ul><p dir="ltr"><em>Key Performance Indicators:</em> Customer satisfaction surveys · Resident retention and referrals · Customer Service Reviews</p><p dir="ltr"><em>Team Management and Development</em></p><ul dir="ltr"><li>Support new members of the team, providing a warm welcome and supporting their development through training, guidance, and mentorship</li><li>Contribute and support the growth of company team culture, working in line with the brand values and encourage others to do the same</li><li>Act as a role model and maintain energy and commitment with the team to be a true ambassador of the company spirit</li></ul><p dir="ltr"><em>Key Performance Indicators:</em> Employee Satisfaction · Employee Attrition</p><p dir="ltr"><strong>Qualifications, Experience and Role Requirements</strong></p><p dir="ltr"><em>Essential:</em></p><ul dir="ltr"><li>Demonstrates honesty, integrity and intelligence</li><li>Demonstrable experience of domestic plumbing/electrical/carpentry/building or general maintenance</li><li>Excellent customer relationship skills and attention to detail</li><li>Clear and effective communication skills, verbally and in writing</li><li>Basic IT skills including Microsoft Office and property management systems</li><li>Team player with a willingness to support others</li><li>A positive, "can-do" attitude with a desire to learn and achieve outstanding results</li><li>Ability to work independently on a day-to-day basis</li><li>Ability to work Saturdays and public holidays in line with the rota</li></ul><p dir="ltr"><em>Desirable:</em></p><ul dir="ltr"><li>Experience of working in the private residential sector</li><li>Qualified to 18th edition level (IEE Wiring Regulations)</li><li>Previous experience of working with large plant</li><li>IOSH qualifications</li><li>Qualified to NVQ level 2 in plumbing maintenance</li></ul>

Maintenance Operative

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Site Manager Salary Guide

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