How to hire: Buisness Developement Manager for Customer Realationship Management
How to hire: Buisness Developement Manager for Customer Realationship Management

 


Role: Business Development Manager


Background/Challenges

The client is a leading provider of customer relationship management (CRM) and job management solutions tailored specifically for professional surveyors.

Their platform is expertly designed to streamline the workflow of surveyors by enabling them to operate more efficiently and focus on delivering quality service. In addition to time-saving features, the system also supports surveyors in expanding their business by driving sales. Moreover, helping to create a seamless and positive experience throughout the entire surveying process, fostering better customer satisfaction and long-term success.


Solutions

  • Market mapping: The search team strategically used online and offline candidate platforms to map out the talent pool and identify outstanding candidates for the role. By leveraging these platforms, they were able to conduct a thorough market analysis, pinpointing individuals with the right skill sets and experience. Their approach involved not only searching for active job seekers but also engaging with passive candidates who might be a perfect fit for the position. Through this targeted outreach, the search team successfully uncovered exceptional talent that aligned with the client's needs.

  • Consultative approach: The search team connected with all six candidates they shortlisted from their market mapping efforts, conducting thorough phone conversations to explain the role and assess their suitability for the client's needs. After completing this initial screening, our partner was impressed with the quality of the candidates and selected five out of the six for interviews. Throughout the entire interview process, deverellsmith provided ongoing support, even arranging for the final stage interviews to be held at our office to complement the partner's hiring manager, ensuring a smooth and efficient hiring experience.


Results

  • 85% shortlist to interview rate
  • The project was completed in the agreed timescales
  • Our partner was highly satisfied with how the search was managed as well as the standard of candidates that was found for their business

 

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