With a decade of experience in real estate recruitment, Hannah leads our Living team, placing senior candidates across the sector. Her ability to truly understand client requirements and deliver tailored solutions has been instrumental in building lasting partnerships like the one featured in this case study. 

Client Overview 

A leading, vertically integrated living investment and management firm, with a portfolio of over $9 billion in assets, and a decade-long recruitment partnership with deverellsmith founded on trust, consistency and results. Operating across property services, lettings, facilities and customer experience, the organisation required a recruitment partner capable of delivering talent across multiple disciplines simultaneously.  

deverellsmith has partnered with this client since 2015, and together the collaboration has resulted in over 200 successful placements nationwide. This enduring relationship reflects a shared commitment to excellence and a deep understanding of the firm's evolving talent needs. 

The Challenge 

Over a six-month period, the firm faced significant hiring demands across eighteen distinct roles, ranging from front-line customer service positions to senior leadership appointments including SVP Property Services and Senior Estate Manager. The breadth of requirements, spanning Accommodation Co-ordinators, Facilities Management Assistants, Lettings Administrators, Leasing Associates and Outreach Representatives, demanded a flexible yet rigorous approach to talent acquisition whilst maintaining quality and pace. 

Our Approach 

Leadership 

Hannah led a dedicated consultant team with extensive experience in real estate and property management recruitment, ensuring sector-specific insight informed every search. 

Methodology 

Consultative Process Deep collaboration with hiring managers ensured precise understanding of each role's requirements, team dynamics and cultural fit considerations across all eighteen positions. 

Talent Mapping Comprehensive market analysis identified both active candidates and passive talent within the property management sector, creating robust pipelines for immediate and future hiring needs. 

Executive Search Framework For senior appointments including SVP Property Services and Senior Estate Manager, a targeted headhunt approach secured high-calibre leadership candidates. 

Results