Jessica Cooper

Senior Consultant - Leasehold

Building ManagerPermanentSouthwest London£50,000 - £60,000 SummaryA unique opportunity has arisen to join a brand-new, high-end residential development in Southwest London, a vibrant community of 113 luxury homes with exceptional amenities including a gym, cinema, bar, wellness studio, sauna, yoga space, and a curated wine offering.This is more than a traditional building manager role, we are looking for a personable, professional, and energetic individual to be the face of the building, delivering an exceptional lifestyle experience for residents. You will lead resident engagement, concierge services, and community activation's, including launch events, parties, and social activities, while also liaising with contractors and external brand partners. Key responsibilities:<ul><li>Serve as the primary resident-facing team member, ensuring a welcoming, polished presence always.</li><li>Support concierge operations and oversee daily building management tasks</li><li>Coordinate contractors, service providers, and brand partnerships to deliver premium resident experiences</li><li>Plan and deliver resident events, socials, and activation's, occasionally outside standard hours</li><li>Maintain high standards of operational and facilities management</li></ul> What we're looking for:<ul><li>Highly personable, confident, and professionally presented</li><li>Strong people and communication skills; a natural host and community builder</li><li>Some background in building management, lifestyle, or hospitality</li><li>Energetic, proactive, and adaptable to a fast-paced, high-end environment</li></ul>Hours:<ul><li>Full-time, 9am-5pm standard with flexibility for resident events and activation's</li></ul>

Building Manager

Assistant Property ManagerPermanent£28,000 - £32,000London SummaryWe are looking for an organised and proactive Assistant Property Manager to support a team of Property Managers in the day-to-day management of residential blocks and estates. This role is ideal for someone looking to build their career in property management, combining strong administrative skills with increasing client-facing responsibility.In addition to supporting a wider portfolio, the successful candidate will take day-to-day responsibility for 1-2 smaller clients, managing routine matters with oversight and support from senior colleagues. Key responsibilities<ul><li>Supporting Property Managers in the effective management of residential portfolios</li><li>Acting as a point of contact for a small number of allocated client sites</li><li>Logging and administering buildings insurance claims, keeping all parties informed</li><li>Attending site inspections and meetings as required, and progressing follow-up actions</li><li>Obtaining and presenting contractor quotations in a clear and professional manner</li><li>Issuing work orders within agreed authority levels</li><li>Assisting with actions arising from health &amp; safety, fire risk, and asbestos assessments</li><li>Supporting contract re-tenders and site mobilisation following handover</li><li>Completing LPE1 forms for allocated sites</li><li>Producing system-generated reports and issuing standard correspondence</li><li>Supporting general administration tasks as required by business needs</li><li>Undertaking ad-hoc projects set by Property Managers or senior management</li></ul>Skills and experience<ul><li>Strong working knowledge of Microsoft Office, particularly Outlook and Excel</li><li>Excellent communication and interpersonal skills</li><li>Ability to work on your own initiative and manage competing priorities</li><li>Strong organisational skills with attention to detail</li><li>Experience working in a professional office environment</li><li>Previous experience in property management is desirable but not essential</li></ul>Qualifications<ul><li>Educated to A-Level standard (essential)</li><li>Degree-level education (desirable)</li></ul>Personal qualities<ul><li>Collaborative and professional, with the ability to build positive working relationships</li><li>Committed to continuous improvement and learning</li><li>Reliable, adaptable, and able to support a busy team environment</li></ul>Working hours<ul><li>Monday to Friday, 9:00am - 5:30pm</li></ul>

Assistant Property Manager

Technical Building Operations SurveyorKentPermanentKent SummaryDeverellsmith are working with a leading developer, currently seeking a talented Technical Building Operations Surveyor to take ownership of their residential portfolio and drive industry-leading operational performance.This is a role for someone who wants accountability, influence, and the opportunity to shape how our buildings operate, from Practical Completion through to day-to-day excellence.You will be responsible for ensuring every building is compliant, safe, efficiently run, and ready for residents. You'll work closely with our Resident Experience Manager to balance operational discipline with an outstanding living experience. ResponsibilitiesBuilding Operations &amp; Compliance<ul><li>Own and maintain a live compliance calendar for all statutory requirements.</li><li>Ensure inspections, certifications, and servicing are completed on time and fully auditable.</li><li>Lead monthly compliance reviews and address any gaps immediately.</li><li>Oversee building condition audits and track follow-up actions.</li></ul>Maintenance Delivery<ul><li>Run the full reactive maintenance process, ensuring SLA performance.</li><li>Build and manage PPM schedules for all assets, including lifecycle planning.</li><li>Coordinate works with the Maintenance Operative and approved suppliers.</li><li>Ensure all works are safe, scoped correctly, cost-controlled, and quality-checked.</li></ul>Commercial &amp; Financial Management<ul><li>Build, manage, and forecast OPEX budgets at asset level.</li><li>Track gross-to-net leakage and implement corrective actions.</li><li>Provide accurate, timely reporting to support strong commercial decision-making.</li><li>Support leasing stabilisation by aligning operational readiness to revenue goals.</li></ul>Supplier &amp; Contract Governance<ul><li>Maintain a live supplier register including RAMS, insurance, and accreditations.</li><li>Run quarterly supplier performance reviews and implement improvement plans.</li><li>Lead re-tendering and contract renewal cycles.</li><li>Ensure contractors follow site rules, H&amp;S standards, and brand expectations.</li></ul>Insurance Governance<ul><li>Oversee operational insurance renewals in collaboration with brokers.</li><li>Match insurance cover to asset risk and occupancy profiles.</li><li>Manage and track claims alongside our finance team.</li></ul>Risk, Governance &amp; Reporting<ul><li>Maintain operational risk registers and continuity plans.</li><li>Lead incident response and post-incident follow-through.</li><li>Produce inputs for monthly performance packs and shareholder reporting.</li><li>Support accurate data for KPI dashboards and governance papers.</li></ul>Handover &amp; Data Management<ul><li>Lead operational mobilisation during Practical Completion.</li><li>Verify O&amp;M manuals, warranties, asset registers, and compliance files.</li><li>Maintain the Golden Thread as a live, accurate operational resource.</li><li>Ensure excellent document control and version management.</li></ul>People &amp; Culture<ul><li>Line manage and mentor the Maintenance Operative.</li><li>Promote a proactive, safety-first, high-performance operational culture.</li><li>Contribute to continuous improvement and SOP development.</li></ul> About youEssential<ul><li>Strong background in operational property management (residential preferred).</li><li>Experience managing statutory compliance programmes.</li><li>Knowledge of building systems, maintenance planning, and contractor control.</li><li>Proven OPEX and budget management experience.</li><li>Confident supplier manager with experience in SLAs and re-procurement.</li><li>Highly organised, disciplined, and "audit-ready" at all times.</li><li>Clear communicator with a solutions-focused mindset.</li><li>Comfortable working across multiple buildings.</li></ul>Desirable<ul><li>RICS, CIOB, IWFM, or similar property/surveying qualification.</li><li>Experience in BTR, PRS, or mixed-use residential environments.</li><li>Familiarity with Building Safety Act and Golden Thread requirements.</li><li>Exposure to property technology platforms.</li><li>Experience with ESG operational reporting.</li></ul> Key Behaviours<ul><li>Takes ownership and follows issues through to resolution.</li><li>Balances strong service delivery with commercial discipline.</li><li>Proactively identifies risks before they escalate.</li><li>Understands how operations influence resident experience.</li><li>Communicates clearly, concisely, and with structure.</li><li>Always looking to refine systems and improve performance.</li></ul> How Your Success Will Be Measured<ul><li>100% compliance in date</li><li>≥90% reactive maintenance SLA performance</li><li>≥95% PPM completion</li><li>OPEX variance control within agreed tolerance</li><li>Strong gross-to-net results</li><li>Supplier KPI improvements</li><li>Positive resident satisfaction outcomes</li><li>High Golden Thread audit score</li></ul>

Technical Building Operations Surveyor 

<h3>Latest jobs by Jessica Cooper</h3>

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Jessica Cooper

Latest jobs by Jessica Cooper

Careers at deverellsmith