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<p ><strong >Tenancy Manager - Single Family BTR Platform (Confidential Client)</strong><br /> 📍 Reading / Hybrid<br /> 💼 Build to Rent (Single Family Housing)<br /> 💰 Competitive Salary + Bonus + Benefits</p><p >A well-backed and rapidly growing residential platform is seeking a <strong >Tenancy Manager</strong> to join its expanding UK team. Operating within the single-family Build to Rent sector, this business is focused on delivering high-quality homes and exceptional resident experiences across a national portfolio.</p><p >This is an excellent opportunity for a tenancy or lettings professional to step into a pivotal role, managing tenancy performance, driving retention, and ensuring compliance across a large-scale portfolio.</p><p ><strong >The Role</strong><br /> As Tenancy Manager, you will take ownership of tenancy lifecycle management, working to minimise voids, maximise rental income, and deliver a seamless customer journey. You will collaborate closely with internal teams including Property Management and Finance, ensuring efficient processes and high service standards throughout.</p><p ><strong >Key Responsibilities</strong></p><ul ><li >Manage tenancy anniversaries, renewals, and key milestones across the portfolio</li><li >Lead rent review processes, including negotiations and statutory notice issuance</li><li >Drive resident retention through proactive engagement and high service delivery</li><li >Coordinate with internal teams to ensure smooth tenancy transitions and compliance</li><li >Maintain accurate tenancy records and system updates</li><li >Handle tenant enquiries via phone and email, ensuring timely resolution</li><li >Support tenancy administration including documentation and payment setup</li><li >Monitor and report on key KPIs including retention and customer satisfaction</li><li >Ensure full compliance with UK lettings legislation and internal processes</li></ul><p ><strong >About You</strong></p><ul ><li >Experience in residential lettings, tenancy management, or renewals is essential</li><li >Strong understanding of UK lettings legislation and compliance requirements</li><li >Knowledge of BTR or PRS environments is advantageous</li><li >Highly organised with strong administrative and time management skills</li><li >Excellent communication and customer service abilities</li><li >Comfortable working in a fast-paced, target-driven environment</li><li >Strong attention to detail and a collaborative approach</li></ul>

 Tenancy Manager

<h2 >Southern Sales Manager - Retirement Living</h2><p ><strong >£50,000 basic + uncapped commission (OTE c. £65k)</strong><br /> Full-time | Monday-Friday | Regional Role - South / Cotswolds &amp; South London</p><p >Are you an experienced Sales Manager in retirement or later living? Here's a unique opportunity to lead a small, engaged team across <strong >two established retirement living developments</strong> - where your leadership, experience, and relationship-building skills will directly impact sales success and customer satisfaction.</p><p >This is an additional hire, not a replacement. The team, structure, and commission plan are already in place; all that's needed is a leader to drive results, coach a strong team, and deliver a consultative, customer-first sales experience.</p><h3 >Benefits &amp; Perks:</h3><ul ><li ><strong >£50,000 basic + £500 per completion</strong> (OTE c. £65k based on 30 completions).</li><li ><strong >Matched pension</strong> up to 6%.</li><li ><strong >35 days holiday</strong>, including bank holidays.</li><li ><strong >Private healthcare contributions</strong> and lifestyle/retail discounts.</li><li ><strong >Leadership &amp; management development</strong> via the FlightPath programme.</li><li ><strong >2 days paid volunteering per year</strong>.</li><li ><strong >Fully expensed travel</strong> - never out of pocket.</li></ul><h3 >What's in it for you?</h3><p ><strong >Autonomy &amp; Ownership</strong></p><ul ><li >Manage your own diary, sites, and leadership style.</li><li >Build on existing success and make this role your own.</li></ul><p ><strong >Team Leadership</strong></p><ul ><li >Lead and mentor a capable sales team of 4.</li><li >Drive performance, develop skills, and inspire your team.</li></ul><p ><strong >Support &amp; Infrastructure</strong></p><ul ><li >Work alongside a hands-on Sales Director who values your input.</li><li >Access CRM, marketing, admin support, and fully expensed travel - focus on what you do best: selling and leading.</li></ul><p ><strong >Consultative Sales Approach</strong></p><ul ><li >Engage with clients in a customer-first, trust-building environment.</li><li >Lead appointments, events, and community outreach with a <strong >relationship-led sales focus</strong>.</li></ul><p ><strong >Work-Life Balance</strong></p><ul ><li >Monday-Friday, 36 hours/week with occasional pre-planned weekend events.</li></ul><h3 >What you'll do:</h3><ul ><li >Lead, coach, and motivate your sales team.</li><li >Manage the full sales pipeline, from enquiry to completion.</li><li >Improve conversion rates and ensure targets and forecasts are met.</li><li >Be visible on-site, leading key customer conversations.</li><li >Collaborate with marketing for events, campaigns, and local engagement.</li><li >Travel between two southern sites (all travel fully expensed).</li></ul><h3 >What will help you succeed:</h3><ul ><li >Proven sales management experience, coaching-led, not micromanaging.</li><li >Background in <strong>retirement living, later living,</strong> or <strong>related property sectors (new build, residential, care homes).</strong></li><li >CRM discipline and pipeline management expertise.</li><li >Excellent interpersonal and relationship-building skills.</li><li >Driving licence &amp; access to a car (travel covered).</li></ul><h3 >Why apply?</h3><p >This is a rare chance to take ownership of your sales region, lead a talented team, and excel in the retirement living sector. If you're passionate about consultative sales, relationship-building, and coaching your team to success, we want to hear from you.</p>

Southern Sales Manager - Retirement Living - South West London

<p><strong>Design Manager - Residential Development (East London) </strong></p><p>We are working with a well-established developer to recruit a Design Manager for a major regeneration scheme in East London. This is an opportunity to join at the early stages of a significant project, working within an experienced and well-structured team.</p><p>The development includes high-rise residential buildings and is currently moving into the delivery phase, with construction due to commence imminently.</p><p><strong>The Role</strong></p><p>You will support the technical team in coordinating design information and ensuring all drawings and specifications are aligned with programme and delivery requirements. Working closely with a senior technical lead, you will gain exposure to complex high-rise construction and detailed design coordination.</p><p>Key responsibilities include:</p><ul><li>Coordinating architectural and engineering design information</li><li>Reviewing and tracking drawings to ensure timely issue for construction</li><li>Liaising with consultants and subcontractors to resolve design queries</li><li>Supporting the management of design changes and technical issues</li><li>Assisting with ensuring compliance with building regulations and project standards</li><li>Working closely with the wider project and site teams to support delivery</li></ul><p><strong>Requirements</strong></p><ul><li>Minimum 4 years' experience in a Technical Coordinator, Design Coordinator or similar role</li><li>Experience working on residential developments, ideally including high-rise schemes</li><li>Good understanding of design coordination and construction processes</li><li>Strong attention to detail and ability to manage multiple workstreams</li><li>Effective communication skills and a proactive approach</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary up to £70,000</li><li>Travel allowance plus paid travel</li><li>Bonus</li><li>Opportunity to work on a large, complex regeneration scheme</li><li>Strong team environment with experienced leadership and support</li></ul><p>For further details or a confidential conversation, please get in touch.</p><p> </p>

Design Manager

<p><strong>Technical Manager - Residential Development (South West London)</strong><br /><br />We are working with a leading residential developer to appoint a Technical Manager for a large-scale regeneration scheme in West London. This is a key role within an established project team, offering the opportunity to take ownership of a significant phase of works on a multi-unit development.</p><p><br /> The scheme consists of several hundred units across multiple blocks and includes a basement element. You will be joining at Phase 2, with a well-structured team already in place.<br /><br /><strong>The Role</strong><br /> You will take responsibility for coordinating design information across the project, ensuring technical compliance, buildability and programme alignment. You will also oversee a Technical Coordinator, providing guidance and support as required.<br /><br />Key responsibilities include:</p><ul><li>Managing the coordination of architectural and engineering design information</li><li>Reviewing drawings and specifications to ensure compliance and buildability</li><li>Liaising with consultants, subcontractors and internal teams to resolve technical issues</li><li>Supporting the delivery of design information in line with programme requirements</li><li>Monitoring design progress and ensuring information is issued in a timely manner</li><li>Assisting with value engineering and technical problem solving</li><li>Managing and mentoring a junior team member</li></ul><p><strong>Requirements</strong></p><ul><li>Experience working as a Design Manager, Senior Design Manager, Technical Manager or Senior Technical Coordinator within residential development</li><li>Strong understanding of construction detailing and design coordination</li><li>Experience working on multi-unit residential schemes</li><li>Ability to manage consultants and drive design delivery</li><li>Good communication and organisational skills</li><li>Previous experience overseeing or mentoring junior staff would be beneficial</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary up to £85,000</li><li>Travel allowance plus paid travel (season ticket)</li><li>10% bonus</li><li>Opportunity to join a well-regarded developer on a long-term regeneration scheme</li><li>Clear progression within a growing technical team</li></ul><p> </p>

Technical Manager

<div><div><div class="flex max-w-full flex-col gap-4 grow"><div><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling"><h1>General Manager</h1><hr /><h2><strong>Overall Purpose</strong></h2><p>The Operations Manager is responsible for the strategic direction and day-to-day performance of a high-growth takeaway brand. This role will lead operations across multiple sites (or a flagship location), ensuring exceptional food quality, customer service, and commercial performance.</p><p>You will drive revenue growth, operational efficiency, and brand consistency, while building high-performing teams and delivering an outstanding customer experience both in-store and via delivery platforms.</p><p>As the central point of leadership on-site, you will oversee all operational functions including kitchen performance, front-of-house service, delivery operations, staffing, and local marketing initiatives.</p><hr /><h2><strong>Key Responsibilities &amp; Accountabilities</strong></h2><h3><strong>Leadership &amp; Culture</strong></h3><ul><li>Lead, inspire, and develop on-site teams to deliver exceptional customer experiences</li><li>Create a high-performance culture focused on speed, quality, and consistency</li><li>Recruit, train, and retain a strong team across kitchen and service functions</li><li>Promote a positive, inclusive, and accountable working environment</li></ul><h3><strong>Operations Management</strong></h3><ul><li>Oversee daily operations including food preparation, order fulfilment, and delivery coordination</li><li>Ensure all processes are efficient, scalable, and aligned with brand standards</li><li>Maintain high standards of food safety, hygiene, and compliance at all times</li><li>Manage stock control, ordering, and waste reduction</li></ul><h3><strong>Commercial Performance</strong></h3><ul><li>Drive sales growth through operational excellence and local marketing initiatives</li><li>Monitor KPIs including revenue, labour costs, food margins, and delivery performance</li><li>Identify opportunities to improve profitability and implement cost-control measures</li><li>Support new site openings and contribute to expansion strategy where required</li></ul><h3><strong>Customer Experience</strong></h3><ul><li>Ensure a seamless and high-quality experience across in-store and delivery channels</li><li>Monitor customer feedback and implement improvements to service and product</li><li>Champion a customer-first mindset across all team members</li></ul><h3><strong>Delivery &amp; Technology</strong></h3><ul><li>Manage relationships with third-party delivery platforms (e.g., Uber Eats, Deliveroo, Just Eat)</li><li>Optimise online presence, menu performance, and delivery times</li><li>Ensure smooth integration of systems and technology across operations</li></ul><h3><strong>Compliance &amp; Standards</strong></h3><ul><li>Ensure full compliance with food safety regulations, health &amp; safety, and licensing laws</li><li>Conduct regular audits and maintain accurate records</li><li>Uphold brand standards across all touchpoints</li></ul><hr /><h2><strong>Key Relationships</strong></h2><p><strong>Internal:</strong> Senior Leadership Team, Marketing, Finance, HR<br /> <strong>External:</strong> Delivery partners, suppliers, local community, customers</p><hr /><h2><strong>Qualifications &amp; Experience</strong></h2><ul><li>Proven experience in a fast-paced takeaway, QSR, or hospitality environment</li><li>Experience managing teams and driving operational performance</li><li>Strong commercial awareness with experience managing budgets and KPIs</li><li>Experience with delivery platforms and multi-channel food operations preferred</li><li>Track record of improving efficiency and customer satisfaction</li></ul><hr /><h2><strong>Key Skills &amp; Competencies</strong></h2><ul><li>Strong leadership and people management skills</li><li>Highly organised with excellent attention to detail</li><li>Results-driven with a proactive mindset</li><li>Ability to thrive under pressure in a fast-paced environment</li><li>Strong problem-solving and decision-making ability</li><li>Excellent communication skills</li></ul><hr /><h2><strong>Values &amp; Behaviours</strong></h2><ul><li><strong>Customer First:</strong> Deliver outstanding service every time</li><li><strong>Ownership:</strong> Take responsibility and drive results</li><li><strong>Teamwork:</strong> Collaborate and support others</li><li><strong>Excellence:</strong> Strive for continuous improvement</li><li><strong>Innovation:</strong> Embrace new ideas and ways of working</li></ul><hr /><h2><strong>Additional Information</strong></h2><p>This role requires flexibility, including evenings and weekends, in line with business needs. The successful candidate will play a key role in scaling the business and shaping its operational future.</p><p> </p></div></div></div></div></div></div><div> </div>

General Manager  

<p><strong>Assistant Site Manager - High-rise Residential</strong></p><p>We are working with a well-established developer to appoint an Assistant Site Manager on a major residential scheme in SE London. This is an opportunity to join a high-performing project team on a complex, multi-phase development involving high-rise construction and detailed external envelope works.</p><p>This role will suit someone looking to step up or further develop their career within a structured, quality-led environment, with exposure to technically demanding packages and strong internal processes.</p><p><strong>The Role</strong></p><p>Reporting into the Construction Manager, you will support the day-to-day management of site activities, with a particular focus on coordination, quality control and subcontractor management. You will play a key role in ensuring works are delivered safely, in line with programme, and to the required standards.</p><p>You will be involved in:</p><ul><li>Supporting the management of subcontractors across key work packages, including façade and external elements</li><li>Assisting with programme coordination to ensure works progress in line with the construction sequence</li><li>Monitoring health &amp; safety on site and ensuring compliance with all procedures</li><li>Carrying out regular quality inspections and reporting on progress and defects</li><li>Supporting QA processes and maintaining accurate site records</li><li>Assisting with the coordination of trades to ensure efficient workflow and minimal disruption</li><li>Working closely with senior site team members, consultants and subcontractors</li></ul><p><strong>Requirements</strong></p><ul><li>Experience working as an Assistant Site Manager or strong Site Supervisor on residential or mixed-use developments</li><li>Exposure to reinforced concrete frame projects and an understanding of construction sequencing</li><li>Some experience or awareness of façade/external works (brickwork, SFS, cladding or similar) would be beneficial</li><li>Good understanding of health &amp; safety regulations and site compliance</li><li>Strong organisational skills with attention to detail</li><li>Confident communicator, able to deal with subcontractors and site teams effectively</li><li>Proactive approach and willingness to take ownership of tasks</li></ul><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Opportunity to work on a large, technically challenging scheme</li><li>Clear progression within a reputable developer</li><li>Supportive team environment with structured processes</li><li>Competitive salary and package</li></ul><p> </p>

Assistant Site Manager

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