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<div class="page" title="Page 1"><div class="layoutArea"><div class="column">The primary role objective of the Resident Service &amp; Leasing Associate is to provide exemplary customer service to current and prospective residents, including a focus on renting apartments and retaining residents.What will you do?<ul><li>Conduct leasing tours with prospective residents.</li><li>Using Company approved material and procedures quote prices and lease terms</li><li>Accept applications for residency. All activities shall be conducted within regulatory and legislative requirement</li><li>Answer phones using a strong and professional greeting approved at the community</li></ul><ul><li>Describe community to future residents and attempt to set an appointment with the prospect</li><li>Promote a professional and courteous attitude with residents and peers</li><li>Provide move in coordination and new home orientation support</li><li>Consistently stand and greet all Prospects and offer refreshments</li><li>Use company service requests software to properly fill out and communicate resident needs to Maintenance Manager</li><li>Respond to resident communications via email, phone calls, and voicemails</li></ul>You will bring: <ul><li>Previous customer service work or property management experience is beneficial, but not required for this entry level leasing and service associate position</li><li>Ability to communicate well with people and create an atmosphere for them to feel comfortable quickly</li><li>Assertiveness</li><li>Professional appearance and demeanour</li><li>Strong organisational skills</li><li>Telephone etiquette</li><li>Good verbal skills</li><li>Strong customer service representation</li><li>Ability to read and write English fluently, and the ability to accurately perform basic to intermediate mathematical functions</li></ul></div></div></div>

Resident Services & Leasing Associate

Development Sales Lead - New Homes Location: Woolwich Salary: £40,000 basic + £2,000 bonus + £35,000 quarterly commission (OTE £77,000) Contract: Full-time, 5 days per week (including alternate weekends)<hr /> Highlights:<ul><li> Lead the launch of an exciting new development in Woolwich with full site ownership and autonomy</li><li> Strong marketing investment driving high volumes of inbound leads, providing excellent conversion opportunities</li><li> Uncapped quarterly commission structure, with an OTE of £77,000</li><li> Present directly to senior leadership, including the CEO, showcasing your performance and insights</li><li> Excellent opportunity to shape the success of a premium development in a rapidly developing area</li></ul><hr /><h3>About the Opportunity</h3> An established housebuilder is looking for a Development Sales Lead to take full ownership of a new and highly anticipated development in Woolwich. This standalone sales position will see you operating as the primary sales representative on-site, with the support of a Customer Relations Executive. You'll be responsible for driving sales performance, reporting directly to senior leadership, and representing the development in key Sales &amp; Marketing meetings. This role offers genuine autonomy and the chance to leave your mark on a high-profile location in one of London's up-and-coming areas.<hr /><h3>What Makes the Role Exceptional</h3> This role offers the rare opportunity to lead a prestigious new development in Woolwich, an area undergoing significant regeneration and offering strong growth potential. You'll have full control over your sales strategy and performance, with direct visibility and influence with the senior leadership team, including the CEO. The commission structure is designed to reward high performers, and with a dedicated Customer Relations Executive on-site, you can focus on driving sales and building strong relationships with buyers.<hr /><h3>Key Responsibilities</h3><ul><li> Take full ownership of sales operations across the development</li><li> Conduct viewings and negotiate sales with prospective buyers, from initial enquiry to exchange</li><li> Present regular updates to senior leadership, including the CEO</li><li> Prepare and deliver site presentations on progress, performance, and market trends</li><li> Represent the development in Sales &amp; Marketing meetings, providing insights on customer behaviour and competitor activity</li><li> Maintain the show home and sales suite to the highest presentation standards</li><li> Build and manage relationships with buyers, solicitors, mortgage advisers, and introducers</li><li> Drive sales performance through proactive lead generation and conversion strategies</li><li> Keep up-to-date with competitor developments and maintain comprehensive market knowledge</li></ul><hr /><h3>Requirements</h3><ul><li> Proven experience as a Sales Negotiator, Senior Sales Negotiator, or Development Sales Lead within new homes</li><li> Must have worked directly for a housebuilder or new homes agency - this is essential</li><li> Strong track record of achieving and exceeding sales targets</li><li> Excellent presentation skills and confidence presenting to senior leadership</li><li> Strategic mindset with the ability to analyse market trends and competitor activity</li><li> Professional presence and exceptional customer service standards</li><li> Ability to work autonomously whilst maintaining accountability</li><li> Confident using CRM systems and preparing performance reports</li></ul><hr /><h3>Rewards and Benefits</h3><ul><li> Structured weekend rota (two weekends on, two weekends off)</li><li> Working hours: 10am-6pm Monday to Saturday / 11am-4pm Sunday</li><li> Full site ownership with genuine autonomy</li><li> Direct access to CEO and senior leadership</li><li> On-site support from Customer Relations Executive</li><li> Opportunity to lead a prestigious new development in Woolwich</li></ul> We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background. To apply for this position or discuss the opportunity in more detail, please get in touch with deverellsmith, the strategic recruitment partner for this role.

Development Sales Lead - New Launch

<h1>Shared Ownership Sales Negotiator</h1> Location: Lewisham, London Salary: Up to £35,000 basic + up to £20,000 commission per year + £800 per annum phone allowance Contract: Full-time, 5 days per week on rota (Sunday &amp; Monday off) | 10am-6pm<h2>Highlights:</h2><ul><li>SUNDAY AND MONDAY OFF EVERY WEEK</li><li>Lead a prominent shared ownership sales site for an award-winning residential developer with a strong reputation for creating exceptional communities</li><li>Earn up to £55,000 per year through competitive commission structure whilst guiding first-time buyers into homeownership</li><li>Comprehensive benefits package including 25+ days holiday, pension, life insurance, wellness programmes, dental coverage, virtual GP access, and gym discounts</li></ul><h2>About the opportunity</h2> An award-winning residential developer is seeking an experienced Shared Ownership Sales Negotiator to lead their sales site in Lewisham. This position offers the chance to take ownership of a thriving development, managing the entire sales process whilst making a genuine difference to buyers entering the property market through shared ownership schemes.<h2>What makes the role exceptional</h2> You'll be stepping into a leadership position at an established site, taking over from a successful colleague and continuing to build on strong foundations. The developer is known for their commitment to creating quality homes and supporting buyers through every step of the shared ownership journey. With a proven commission structure and the autonomy to manage your own pipeline, you'll have the opportunity to earn significantly whilst developing your career with a respected brand.<h2>Key responsibilities</h2><ul><li>Lead the sales operation at the Lewisham site, taking ownership of performance and targets</li><li>Generate and nurture leads through proactive outreach and engagement strategies</li><li>Manage a personal sales pipeline using Salesforce CRM</li><li>Guide prospective buyers through the shared ownership purchasing process with expertise and clarity</li><li>Conduct viewings and negotiate offers to achieve monthly and quarterly sales targets</li><li>Ensure seamless handover and maintain continuity of service for existing prospects</li><li>Build strong relationships with housing associations and shared ownership partners</li><li>Maintain accurate records and reporting within Salesforce</li></ul><h2>Requirements</h2><ul><li>Proven experience in shared ownership sales (essential)</li><li>Demonstrated ability to lead a sales site and work autonomously</li><li>Strong IT proficiency, particularly with Salesforce CRM systems</li><li>Track record of achieving and exceeding sales targets</li><li>Excellent communication skills with the ability to explain complex processes clearly</li><li>Self-motivated with strong organisational and time management abilities</li><li>Comfortable working weekend shifts on rotation</li><li>Full UK driving licence (desirable)</li></ul><h2>Rewards and benefits</h2><ul><li>Competitive commission structure with earnings up to £20,000 per year</li><li>25+ days annual leave plus bank holidays</li><li>Company pension scheme</li><li>Life insurance coverage</li><li>Dental insurance</li><li>Virtual GP access</li><li>Gym membership discounts</li><li>Salary sacrifice schemes</li><li>Wide range of wellness and lifestyle perks</li><li>Access to employee assistance programmes</li></ul> We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.<hr /> This position offers the chance to make your mark leading a successful shared ownership site whilst earning strong commission and developing your career with a respected residential developer.

New Homes Shared Ownership Sales Negotiator

Senior Technical Manager London - £80,000 - 90,000 plus bonus We are looking for a Technical Manager or Senior Technical Manager to manage delivery of a mixed-use high end residential project in London from concept through to completion. The role involves overseeing statutory compliance, coordinating design activities, and managing key stakeholders to ensure projects are delivered on time and within budget. Key Responsibilities:<ul><li>Lead the delivery of technical design and statutory compliance approvals for a range of projects.</li><li>Organise and manage the programming of design activities.</li><li>Coordinate and oversee consultant tender processes, appointments, performance, and budget control.</li><li>Chair design team meetings and manage the technical design process from pre-planning through to completion.</li><li>Work closely with clients, site teams, consultants, and subcontractors to resolve design and compliance issues.</li><li>Ensure compliance with statutory requirements such as Planning, S106, S278, Building Regulations, CDM, BREEAM, and sustainability targets.</li><li>Oversee the creation of ER's (RIBA Stage 3 Report) and ensure it is coordinated with sales and marketing teams for stakeholder approval.</li><li>Identify design risks early and implement strategies to mitigate them.</li><li>Perform value engineering exercises to optimize design and create additional value.</li><li>Ensure timely management of RFIs (Requests for Information), NCRs (Non-Conformance Reports), and technical submittals.</li><li>Provide coaching and support to design coordinator.</li></ul>Skills and Qualifications:<ul><li>Experience managing technical design for residential and commercial developments.</li><li>Strong knowledge of construction systems, processes, and RIBA Plan of Work.</li><li>Familiar with statutory compliance requirements, including building regulations, planning obligations, and sustainability standards.</li><li>Commercially aware with experience in managing consultant appointments and contracts.</li><li>Strong understanding of design principles, including M&amp;E design, fire safety, acoustic, and disability requirements.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work on a variety of challenging projects.</li></ul>

Senior Technical Manager

We are currently looking for a Lettings Administrator in Southall. Ideally, we are seeking a candidate with a minimum of 1-2 years' BTR experience. Overseeing the day-to-day operations, you will ensure properties are marketed correctly and that clients and customers receive outstanding customer service.

Lettings Administrator-Temporary

Resident Services Manager - Build-to-Rent-Midlands The Role We're seeking a proactive Resident Services Manager to oversee property, tenancy, and estates management across your development. You'll be the face of the development, ensuring residents and properties are maintained to the highest standards while delivering excellent customer service. Key Responsibilities Conduct property viewings and manage full lettings cycle Bi-annual property inspections and maintenance coordination Weekly site walkovers and estates management Resident engagement, retention, and communication Compliance checks and contractor liaison Support new scheme mobilisations and handovers What You'll Need Experience in residential property and estates management Knowledge of lettings processes and relevant regulations Excellent communication and customer service skills Strong organisational abilities and attention to detail IT literate with property management software experience Full UK driving licence and own car (mileage paid) Proactive, target-driven, and able to work independently

Temp Resident Services Manager - Build-to-Rent -Midlands

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