The Role

You'll work closely with field operatives, contractors, and internal teams to keep maintenance operations running smoothly. Day-to-day focus is on coordinating repairs, managing unit churns, and ensuring properties are ready for occupancy. Strong cross-functional working with Tenancy, Lettings, and Finance teams is key.

Responsibilities

• Manage reactive and planned maintenance across assigned properties
• Liaise with field operatives and contractors to ensure timely, high-quality repairs
• Coordinate unit turns and void periods to minimise downtime and maximise occupancy
• Conduct pre-move out and void inspections
• Work closely with Tenancy Managers to align maintenance with tenancy timelines
• Collaborate with Lettings and Finance on handovers and cost tracking
• Monitor contractor performance and assist with procurement
• Maintain accurate records and contribute to reporting on maintenance activity and contractor performance

Skills & Experience

• Experience in residential property management, ideally in a maintenance-focused role
• BTR or single-family housing experience desirable
• ARLA qualified or working towards it desirable
• Strong organisational, communication, and customer service skills
• Data-literate with a proactive, problem-solving approach
• Comfortable working autonomously and as part of a collaborative team

Reporting to: Maintenance Lead