What You'll Be Doing

Sales Administration

• Maintain and update sales data within internal systems with a strong focus on accuracy
• Generate customer correspondence, reports, and documents using system data
• Carry out thorough checks to ensure all information is correct before being issued
• Keep key records up to date, including plot trackers, pricing schedules, and reservations
• Produce weekly and monthly reports using Excel
• Support HR administration such as holidays, absence tracking, rotas, and onboarding (equipment, PPE, uniform)
• Work collaboratively with site sales teams to gather and verify information
• Identify and correct discrepancies across data, pricing, and plot availability
• Monitor and manage a shared inbox, responding to queries in a timely manner
• Process cancellations, refunds, and financial documentation
• Review and approve invoices while maintaining accurate financial records

PA Support to Sales Director

• Manage diary, meetings, and scheduling requirements
• Prepare presentations, reports, and internal updates
• Assist with general administrative tasks and coordination
• Support complaint handling where required
• Oversee document approvals (e.g. DocuSign), expenses, and invoicing for the sales team

What We're Looking For

• Proven experience in a sales administration or data-intensive administrative role
• Strong Excel capability (confident producing reports and handling data)
• Exceptional attention to detail and a commitment to accuracy
• Experience working with high volumes of information
• Ability to review, validate, and sense-check data
• Strong organisational skills with the ability to manage competing priorities
• Confident communicator who can liaise effectively with internal teams

Desirable Experience

• Experience within housebuilding or property sales
• Familiarity with CRM or sales systems
• Previous experience producing reports directly from system data

Personal Attributes

• Detail-driven with a methodical approach to work
• Takes pride in accuracy and ownership of tasks
• Proactive and able to work with minimal supervision
• Reliable and calm when working under pressure

For me information please contact