The Role

• Provide leasing support across multiple communities, assisting on-site teams to fulfil community goals.
• Support in executing leasing strategies across a portfolio of BTR communities.
• Work collaboratively with on-site teams to drive operational and leasing performance and deliver a best-in-class resident experience.
• Confidently conduct tours with prospective residents across a handful of London locations.
• Assist with leasing negotiation and administration.
• Foster and maintain strong relationships with prospective and existing residents, addressing all enquiries promptly.
• Act as a flexible resource, supporting where demand is highest to maintain leasing momentum.
• Deliver a seamless, brand-aligned experience to prospectives and incoming residents across all communities.
• Collaborate with centralised leasing and marketing teams to create compelling property listings and promotional collateral.
• Regularly review competitor activity and present findings to the centralised leasing and marketing teams.
• Participate in team meetings to discuss leasing strategies and market trends.
• Contribute to the overall success of the leasing team through exceptional service and support.

This role will cover sites across North, South and West London. Travel to sites on a flexible basis will be required.

What You'll Bring

• Sales-driven with a relentless focus on customer service and team collaboration.
• Relentlessly customer-focused - you understand that every interaction is an opportunity to build trust and loyalty.
• A natural communicator, confident and adaptable across all types of people and situations.
• Organised and proactive, thriving in a busy environment with multiple priorities.
• Team-oriented, but equally comfortable taking ownership and accountability.

Benefits

• 25 days annual leave, increasing with service up to 33 days.
• Private Medical Insurance and wider health and wellbeing benefits.
• Access to an online lifestyle discount platform.
• Volunteer day.
• Private pension plan.
• Group life assurance.