The role

You'll lead and manage the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.

What you'll be doing

• Lead the maintenance team, delegating and supervising daily operations
• Oversee inspections, repairs, and general upkeep of apartments and communal areas
• Ensure statutory obligations and compliance requirements are met
• Manage planned preventative maintenance (PPMs) and remedial works
• Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
• Maintain accurate records and documentation of all maintenance activity
• Deliver exceptional customer service and create a safe, well-maintained environment for residents

About you

• Proven experience in a facilities or maintenance management role
• Strong customer service skills in a resident-facing environment
• Excellent written and spoken English
• Strong IT skills including MS Word, Excel, and Outlook
• Excellent relationship-building skills with both residents and team members
• Organised, efficient, and an excellent communicator
• Professional, approachable, and able to lead with integrity
• A proactive and collaborative team player