Facilities Management Assistant

📍 Wembley
💰 £30,000 + Bonus
🕒 Full-Time | 40 Hours Per Week

Are you looking to build a long-term career in Facilities Management within a fast-paced residential environment?

We're working with a growing and highly regarded residential operator to find a proactive and customer-focused Facilities Management Assistant to join their onsite team in Wembley. This is a fantastic opportunity for someone with strong organisation skills, a passion for property, and an interest in developing a career in facilities, building operations, or residential management.

You'll be joining a modern Build-to-Rent development with premium resident amenities including co-working spaces, landscaped gardens, and communal facilities - playing a key role in ensuring residents receive an exceptional living experience every day.

The Opportunity

This is a varied, hands-on position where no two days are the same. You'll support the day-to-day facilities operation of a large residential development, helping to coordinate maintenance, compliance, contractor management, inspections, and resident queries.

It's an ideal role for someone who enjoys problem solving, thrives in a customer-facing environment, and wants exposure to all aspects of facilities and property operations.

Key Responsibilities

• Coordinating reactive and planned maintenance works
• Supporting fire safety and health & safety compliance checks
• Managing contractor access, inductions, and onsite works
• Conducting building inspections and logging maintenance issues
• Assisting with apartment inspections and end-of-tenancy processes
• Supporting resident queries and facilities-related requests
• Monitoring communal areas to maintain high presentation standards
• Maintaining accurate compliance and maintenance records
• Working closely with onsite maintenance and property teams

What We're Looking For

• Previous experience in facilities, property, hospitality, maintenance coordination, or customer service
• Strong organisational and communication skills
• A proactive, "can-do" attitude
• Comfortable managing multiple priorities in a busy environment
• Excellent attention to detail
• Confident using Microsoft Office and digital systems
• A genuine interest in developing a career in Facilities Management

Desirable Experience

• Residential, student accommodation, hotel, or Build-to-Rent experience
• Exposure to health & safety or compliance processes
• IOSH, NEBOSH, IWFM, or other property/facilities qualifications (or interest in working towards them)

What's On Offer

• Salary of circa £30,000 plus bonus
• Excellent career progression opportunities
• Exposure to a modern Build-to-Rent environment
• Supportive and collaborative team culture
• Ongoing training and development within Facilities Management
• The chance to build a long-term career in a growing sector

If you're ambitious, customer-focused, and looking for a role that offers genuine career development within Facilities Management, we'd love to hear from you.