Head of Lettings

Location: Parsons Green, London Salary: Up to £35,000 basic salary, with £75,000+ OTE

We are working with a long-established, highly respected estate agency to recruit a Head of Lettings for their Parsons Green office.

Trusted for generations, they have specialised in letting residential property across London and the South of England for 150 years. Their employees are meticulous, highly professional and well trained, with a thorough understanding of the property market in their local area. With a track record of success in marketing at both national and international level, over half of their business comes through referral and recommendation.

About the role

The successful Head of Lettings will be responsible for:

• Achieving the branch targets for the office.
• Accountability for the delivery of both individual and collective objectives, including profitability, improved market share and increased group value.
• Professionally dealing with landlords and tenants in all aspects of lettings, including market appraisals and negotiation.
• Using data and feedback, and interpreting market trends, to deliver weekly updates to every landlord, offering advice and recommendations to facilitate a successful transaction.
• Conducting a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
• Abiding by service standards and all relevant legislation.
• Maintaining all aspects of the marketing of new and existing properties.
• Overseeing the recruitment process for the office.

Skills and experience

The successful Head of Lettings will have the following attributes:

• Proven experience managing a successful lettings branch.
• The ability to build rapport and develop long-standing relationships.
• The capability to work effectively under pressure and in a fast-changing environment.
• Conduct, personal appearance and attitude that enhance the company's reputation.
• Exceptional written and verbal communication skills.
• Empathy and understanding.
• A dynamic team leader with individual flair.
• Computer literate, with experience of the Microsoft Office suite and Outlook.
• Excellent organisational, prioritisation and planning skills.
• A full and clean driving licence.