Head of Home Ownership

Manchester | £60,000 - £75,000 + Excellent Benefits

We are exclusively partnering with a highly reputable and well-established organisation that is making a significant investment in the shared ownership sector. Backed by substantial resources and long-term growth plans, they are seeking an experienced Head of Home Ownership to lead and develop their shared ownership function.

This is a rare opportunity to join a respected organisation at an exciting stage of growth, taking ownership of all aspects of post-sale shared ownership management while building the foundations for a scalable, high-performing service. Initially an individual contributor role, there is a clear opportunity to build and lead a team as the portfolio expands.

Key Responsibilities

• Lead all home ownership operations, including shared ownership management, staircasing, resales, service charges and lease compliance.
• Ensure compliance with relevant legislation, regulatory requirements and lease obligations, including Section 20 consultations.
• Develop policies, processes and governance frameworks to support a growing portfolio.
• Lead rent and service charge setting, budget management and financial performance reporting.
• Deliver excellent customer service for leaseholders and shared owners, driving engagement and service improvement.
• Prepare and present reports to senior leadership, Boards and Committees.
• Monitor KPIs, manage risks and implement continuous improvement initiatives.
• Act as the organisation's subject matter expert on shared ownership, supporting colleagues across the wider business.

About You

• Minimum 5 years' experience in shared ownership or home ownership management.
• Background within a Housing Association, Registered Provider or For-Profit Registered Provider.
• Strong knowledge of shared ownership legislation, leasehold management, staircasing, Section 20 requirements and service charge regulations.
• Experience of governance, regulatory compliance and audit processes.
• Strong financial management skills, including rent and service charge setting, income recovery and budget oversight.
• Experience presenting to senior stakeholders and managing complex customer cases.
• A proactive and hands-on approach, with the ability to build new processes, shape strategy and establish best practice within a growing function.

Qualifications

• Relevant professional qualification such as CIH, IRPM or equivalent.
• Evidence of continued professional development.

Package

• £60,000 - £75,000 salary
• Generous pension contribution
• Performance-related bonus
• Share scheme
• 30 days annual leave plus bank holidays
• Flexible benefits package
• Enhanced wellbeing and family-friendly benefits

Location

This role is based in Manchester and regular office attendance is required. Candidates should be based within commuting distance or willing to relocate.

This opportunity would suit an experienced shared ownership professional who is looking to combine the security and backing of a well-established organisation with the challenge and autonomy of building a growing home ownership function from the ground up.