Property Manager

Location: Central London (1 day WFH)
Salary: £33,000 + Monthly Performance Bonus + Annual Company Bonus

An established residential property business is seeking a Property Manager to join its London based team. Managing a portfolio of modern residential properties, this is an excellent opportunity for someone looking to develop their career within a supportive, ambitious, and fast paced environment.

The business specialises in managing investment properties on behalf of domestic and international landlords and has built a strong reputation for delivering exceptional customer service and property management solutions.

The Role

You will be responsible for managing a portfolio of approximately 130 residential properties, acting as the primary point of contact for landlords, tenants, and contractors. The role offers a high degree of autonomy, with success measured through a range of service and performance based KPIs.

This position focuses primarily on day-to-day property management, maintenance coordination, tenancy renewals, inspections, and customer service.

Key Responsibilities

• Managing a portfolio of residential properties from a property management perspective
• Responding to landlord and tenant enquiries efficiently and professionally
• Building and maintaining strong relationships with landlords, tenants, and contractors
• Coordinating maintenance issues and arranging repairs through approved suppliers
• Managing tenancy renewals and negotiating rental increases in line with market conditions
• Preparing and issuing tenancy renewal documentation
• Conducting property inspections and producing detailed reports
• Coordinating check-in and check-out processes
• Organising inventory and checkout inspections
• Registering and managing tenancy deposits, including deposit negotiations where required
• Reviewing property-related invoices and ensuring prompt processing
• Monitoring portfolio performance and maintaining accurate records through property management systems
• Supporting the business's customer service initiatives, including encouraging client feedback and online reviews

About You

• Minimum 12 months' experience within residential property management
• Strong understanding of the lettings and property management process
• Excellent customer service and communication skills
• Highly organised with strong attention to detail
• Ability to manage multiple priorities and work effectively under pressure
• Strong negotiation and relationship building skills
• Comfortable working independently whilst contributing positively to a team environment
• Positive, proactive, and solution focused approach

Experience with property management platforms such as Qube, Fixflo, Goodlord, or similar systems would be advantageous.

What's On Offer

• Basic salary of £33,000
• Monthly performance based bonus scheme (typically £200-£300 per month)
• Annual company and team bonus scheme
• Hybrid working with one work from home day per week following probation
• 20 days annual leave, increasing with service up to 25 days
• Birthday day off
• Annual wellness day
• Career progression opportunities within a growing team

Working Hours

Monday to Friday, 9:00am - 5:30pm

For more information, please reach out