Property Territory Manager - Single Family Housing - Newcastle to Middlesborough - up to £33,000 + bonus + Car + up to 15% pension

Newcastle - Middlesbrough Region | Field-Based | Company Car Included

Ready to take your Property Management or Lettings career into one of the fastest-growing sectors in UK property?

If you've built your career in residential lettings or property management and are looking for something different, this is an opportunity to step into a rapidly expanding part of the property industry where customer experience, autonomy and relationship management are at the heart of the role.

We're working exclusively with a market-leading organisation that is investing heavily in its residential portfolio and is looking to appoint a Customer Experience & Property Manager to oversee a portfolio of developments across the Newcastle to Middlesbrough region.

This isn't a traditional property management role. You'll be the face of the business, creating exceptional customer experiences while ensuring developments are maintained to the highest standards. It's a varied, field-based position offering plenty of autonomy, genuine career progression and the chance to be part of an exciting growth journey.

The Opportunity

You'll manage the customer journey from initial viewing through to move-in, support residents throughout their tenancy and oversee inspections through to move-out. Acting as the local representative for your portfolio, you'll work closely with central property management teams, contractors and key stakeholders to ensure every customer receives an outstanding experience.

This is an ideal move for someone from a Property Management, Lettings Negotiator, Senior Lettings or Residential Inspections background who enjoys building relationships, solving problems and delivering exceptional service.

What You'll Be Doing

• Conduct property viewings and open house events.
• Support customers through the application and onboarding process.
• Complete Right to Rent checks where required.
• Prepare inventories and host move-in appointments.
• Carry out mid-term property inspections and report maintenance requirements.
• Undertake void inspections, property handovers and compliance checks.
• Manage move-out appointments and prepare check-out inventories.
• Act as the local point of contact, ensuring maintenance works are completed to a high standard.
• Build strong relationships with residents, managing agents, developers and contractors.
• Help maintain high standards of health & safety and compliance across your developments.

What We're Looking For

• Experience within residential lettings, property management or property inspections.
• A genuine passion for delivering outstanding customer service.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage your own workload.
• A proactive approach and confidence working independently.
• Calm under pressure with excellent attention to detail.
• Full UK driving licence and willingness to travel across the Newcastle to Middlesbrough region.

It Would Be Great If You Also Have

• Experience working in a fast-paced or changing environment.
• A positive, growth-focused mindset.
• Good IT and systems skills.

What's On Offer

Alongside the opportunity to join one of the UK's fastest-growing residential property businesses, you'll benefit from an excellent package including:

• Company car provided, with personal use included.
• Competitive salary.
• Annual performance-related bonus.
• Generous pension contribution of up to 15%.
• Share schemes, including free share awards.
• Flexible lifestyle benefits and retail discounts.
• 24 days' holiday plus bank holidays.
• Excellent wellbeing support and enhanced family-friendly policies.
• Genuine opportunities for progression as the business continues to grow.

Interested?

If you're currently working in Property Management, Lettings or Residential Operations and are looking for a role that offers more variety, greater autonomy and the chance to build a career within one of the most exciting growth sectors in property, we'd love to speak with you.

Apply today or get in touch for a confidential conversation